Skills Spotlight: Customer Service And 12 Related Jobs

Susan Ricker
group of young business...
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In a world where every customer interaction is caught on camera, video, microphone or social media, it takes a special group of people to work in customer service. Rarely do they hear from satisfied customers who enjoy the products and services that company offers; instead, customer service workers tend to interact with those who have a problem.

But that gives workers in customer service a very special set of skills that can be used in a variety of other occupations. Every organization wants its users, clients and customers to have a good experience and continue to buy from them. And those workers who are able to change a disgruntled customer's mind or help solve a problem hold a unique set of skills that can be used in a variety of other occupations.

Read on to learn about the skills workers in customer service hold and the related jobs you can consider applying those skills in.