Chase to Assist Federal Employees Affected by Government Shutdown


Chase to Assist Federal Employees Affected by Government Shutdown

NEW YORK--(BUSINESS WIRE)-- To help U.S. government employees who have been furloughed due to the U.S. government shutdown, Chase announced today efforts to assist them. The assistance will be in place from October 11th through October 31st or until the shutdown ends - whichever is sooner.

Chase encourages its customers who are employees of a U.S. federal agency and whose income has been affected by the shutdown to call the company to discuss certain hardship programs Chase offers and can activate based on individual circumstances. Chase's hardship programs are used by customers broadly who have been affected by unemployment, financial strain or natural disasters. Customers should contact Chase at our special assistance number: 1-888-356-0023.

In addition, for employees of affected federal agencies whose paycheck was direct-deposited to their Chase accounts in September 2013, Chase will automatically waive fees on their checking and savings accounts that could be incurred as a result of a lower than expected account balance.

For these direct deposit customers, Chase will also not charge any fees for late payments on credit cards, auto loans, mortgages, or home-equity loans.

"This is a difficult and stressful situation for these government workers facing a disruption in pay, and Chase is here to try to help," said Barry Sommers, CEO of the Consumer Bank at Chase. "We all hope this will be resolved soon."

About Chase

JPMorgan Chase & Co. (NYS: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The Firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, asset management and private equity. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at

JPMorgan Chase & Co.
Trish Wexler, 212-270-5883

KEYWORDS: United States North America New York


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