White Paper, Expert Available: The Changing Landscape of Digital Banking

What:

Today's financial consumers are increasingly adopting mobile and online channels as their preferred methods for banking. In fact, a recent study from the American Bankers Association (ABA) shows that for the fourth consecutive year, the majority of banking customers (39 percent) prefer to handle banking online compared to any other available method. For financial institutions, meeting the new expectations of their customers requires a transition from traditional multichannel banking techniques to a more advanced omni-banking strategy in order to provide access to banking capabilities anytime, anywhere.

While integrating these new capabilities can present challenges for financial institutions, failure to adhere to their customers' demands could result in decreased customer satisfaction and ultimately loss of business to competitors. In an effort to help financial institutions better understand and manage the transition to an omni-banking strategy, Computer Services, Inc. (CSI) (OTCQX: CSVI) had published a white paper outlining the current trends in digital banking and the specific factors necessary to successfully meet consumer demands for greater functionality.

Who:

Steve DuPerrieu, director of product management for CSI, is available to provide expert commentary on creating robust digital-banking offerings and keen insight into strategically leveraging these new techniques, including:

Current trends in digital banking;

Best practices for integrating new banking technologies; and

Essential elements to consider when selecting a technology provider.

Paper:

To download the full report on digital-banking strategy, please visit http://www2.csiweb.com/digital-banking.

Contact:

To schedule an interview with CSI or request a byline contribution on the latest trends and techniques around digital banking, contact:

David Jones, 678.781.7238 or

Stephen Sprayberry, 678.781.7207