Stafford Township Depends on Amcom Software for Reliable Emergency Dispatch

Stafford Township Depends on Amcom Software for Reliable Emergency Dispatch

  • Stafford Township selected Amcom because its emergency call-taking and dispatch software integrates easily with existing infrastructure

  • Stafford Township needed to simplify the entire process of fielding and dispatching emergency calls to make sure first responders could assist quickly those in need

  • Amcom has experienced growing demand for its solutions among municipalities and other organizations responsible for public safety

MINNEAPOLIS--(BUSINESS WIRE)-- Amcom Software, Inc. today announced that Stafford Township, N.J. has replaced its aging public safety system with the Amcom pc/psap™ emergency call-taking and dispatch solution. Stafford Township looked to Amcom for a reliable solution that would support their needs after learning their previous vendor no longer supported the legacy system. Amcom pc/psap allows Stafford Township call-takers to dispatch help efficiently. Stafford Township contacted Amcom to find a better way of handling emergency response.

For Stafford Township, finding a solution that would fit in easily with the technology already in place was an important decision factor. Amcom's pc/psap solution synchronizes with the existing phone system and requires no additional hardware or software. Another important criterion was the ability to distinguish between emergency calls and non-emergency calls, critical for Stafford Township's role as a 911 call center/public safety answering point.

"It was a simple decision to work with Amcom," said Christopher Smith, Network Administrator, Stafford Township Police Department. "I spoke with several customers before purchasing and only heard positive things. The Amcom solution provides the level of reliability needed for the township's emergency communications now and into the future."

"We're seeing a strong uptick in public safety solution interest as dependable emergency call-taking technology is really the backbone of effective community response," said Colin Balmforth, President, Amcom Software. "Amcom has a strong track record for providing solutions for public safety, and word of mouth from our customers is contributing to this momentum. We are proud to support a growing number of municipal and military organizations with their emergency communication needs."

About Stafford Township
The Stafford Township Police Department is comprised of 47 sworn officers who are charged with policing the 47 square miles that comprise Stafford Township. The police department responded to over 28,000 calls for service in 2012.

Stafford Township is home to 27,000 residents; it is the retail hub of Southern Ocean County and the sole gateway to the resort communities on Long Beach Island. It is bisected by two major highways, US Route 9 and Route 72.

About Amcom Software
Amcom Software, a subsidiary of USA Mobility, Inc. (NAS: USMO) , connects people to each other and to the data they need. This helps organizations save lives with communications that are faster, more accurate, and more efficient. Thousands of organizations worldwide rely on Amcom solutions for critical smartphone communications, contact center optimization, emergency management, and clinical workflow improvement. The company's products are used by leading organizations in healthcare, hospitality, education, business, and government. By continually developing its industry-leading technologies, Amcom Software has steadily grown and solidified its market leadership. For more information, call 800.852.8935, go to or find us on Twitter @AmcomSoftware.

Amcom is a trademark of Amcom Software.

Amcom Software, Inc.
Jill Fryklund, +1 952-230-5363

KEYWORDS: United States North America Minnesota New Jersey


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