CSG Releases Enhanced, Integrated Wholesale Billing Solution


CSG Releases Enhanced, Integrated Wholesale Billing Solution

Enhanced WBMS® Expands Capabilities, Automates Partner Lifecycle Management, and Enables More Profitable and Flexible Dispute and Credit Processes

ENGLEWOOD, Colo.--(BUSINESS WIRE)-- CSG International, Inc. (NASDAQ: CSGS), a global provider of interactive transaction-driven solutions and services, today announced the release of its enhanced Wholesale Business Management Solution (WBMS). The enhanced WBMS offering enables the world's best-known communication service providers (CSPs) to profit from the increasing number of diverse business partnerships that allow them to offer innovative voice, data, and digital content products and services.

CSG's enhanced WBMS offering is the most deployed solution for CSPs worldwide. The comprehensive, cost-effective solution provides integrated state-of-the-art technology that supports complex partner management, optimized traffic trading and routing, and the most efficient billing and settlement across voice, data, digital content, and GSMA roaming platforms.

"Consumer demand for content and data services increases the need for complex, multilayered partnerships to deliver the best connectivity and content," said Sean Brown, senior vice president of product management at CSG. "As CSPs see their business partners grow and multiply, they require strategic solutions that provide creative ways to share revenue between partners, increase automation, and streamline processes for increased transaction volumes. CSG offers the accuracy, flexibility, and scale to handle myriad partner agreements to drive greater profitably for CSPs."

"CSG has long differentiated itself in enterprise and, more recently, in cloud-based billing solutions, and the newest release of WBMS builds on this experience," said Justin van der Lande, programme head at Analysis Mason. "The automated features of CSG Interconnect and the fraud protection found in the Assure product, coupled with the integrated solution, address the holistic wholesale billing requirements that CSPs are increasingly looking for."

Key features of the enhanced, fully integrated partner management offering include:

  • CSG Interconnect®, CSG's core partner billing solution, now features an automated credit and dispute management capability that manages risk, maximizes revenue, reduces payment cycles, and automates the partner dispute process to improve cash flow and reduce errors.

  • CSG Route®, one of the most widely deployed routing and trading systems in the world, promotes fast, flexible rate negotiation in addition to optimized traffic routing and discrepancy resolution.

  • CSG Roam®, a sophisticated stand-alone tool to support customer-specific roaming agreements by providing audit and data integrity and reducing an operator's clearing costs.

  • CSG Exchange®, a proprietary solution that automates the capture, validation, transfer, and acceptance/rejection of contractually required data to improve productivity and reduce disputes.

  • CSG Assure®, a fraud-protection and quality assurance solution that enables the biggest and best-known global carriers to deliver the highest quality of service from more than 420 mobile networks in 130 countries.

All CSG WBMS offerings are available onsite or in the cloud, supporting speed-to-market for new offerings and seamless hardware and software updates.

About CSG International

CSG Systems International, Inc. (NASDAQ:CSGS) is a market-leading business support solutions and services company serving the majority of the top 100 global communications service providers, including leaders in fixed, mobile, and next-generation networks such as AT&T, Comcast, DISH, France Telecom, Orange, Reliance, SingTel Optus, Telecom New Zealand, Telefonica, Time Warner Cable, T-Mobile, Verizon, Vivo, and Vodafone. With more than 30 years of experience and expertise in voice, video, data, and content services, CSG International offers a broad portfolio of licensed and Software-as-a-Service (SaaS)-based products and solutions that help clients compete more effectively, improve business operations and deliver a more impactful customer experience across a variety of touch points. For more information, visit our website at www.csgi.com.

CSG International
KC Higgins, +1-303-434-8163
Public Relations
Liz Bauer, +1-303-804-4065
Investor Relations

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