Plantronics Helps Solve Office Densification Issues through Launch of CS500 XD Series


Plantronics Helps Solve Office Densification Issues through Launch of CS500 XD Series

New Headset Allows Businesses to Triple the Number of Wireless Headsets in the Same Space

SANTA CRUZ, Calif.--(BUSINESS WIRE)-- Plantronics (NYS: PLT) , a pioneer in wearable technology, today announced the availability of the CS500™ XD Series, designed to maximize office space without compromising audio quality. When many wireless headsets are used in an office environment, the "density", or concentration of these headsets, can cause interference or "crosstalk". Now with the CS500 XD series, businesses do not have to abandon their more convenient wireless telephone headsets and move back to traditional corded headset models.

"In the age of open office environments and real estate densification, making calls from wireless headsets can result in audio quality issues due to the limits of various wireless technologies," said Bill Loewenthal, vice president of enterprise solutions at Plantronics. "The CS500 XD addresses these issues by giving companies the ability to utilize different wireless frequencies to prevent audio interference and expanding the maximum number of people that can be on calls simultaneously."

CS500 XD Wireless Headset Series - Solves Real World Issues

The CS500 XD Series uses the 900 MHz wireless frequency and is available only in North America. Combining this technology with other wireless devices, such as the Plantronics CS500 or Savi® Series DECT™ headsets, can dramatically increase the number of headsets that can be used concurrently in the same area. The new CS500 XD Series is already being implemented with great results across leading enterprise companies.

A prominent financial service company was one of the first customers to adopt the new CS500 XD wireless headset to solve issues with wireless frequencies in a dense office environment. This company had a problem with its loan agents and managers being heard clearly by customers. More than 300 loan agents and managers sit together in a 17,000 square foot area, all busily making customer calls and striving to exceed their needs and expectations. They found they could only use 100 wireless headsets simultaneously within close range without experiencing numerous audio complaints from customers. After switching to the CS500 XD headsets, more than 300 users can simultaneously enjoy crystal clear audio when communicating with their customers.

The product series also offers:

  • A hot swappable battery that provides unlimited talk time included with the CS545-XD™, sold separately for other models

  • Up to 350 feet of range

  • A choice of three comfort-tested wearing options (convertible, over-the-head mono and over-the-head binaural) to match personal style

  • Highly accessible, at-your-fingertips audio controls

  • Enhanced Digital Signal Processing (DSP) for more natural sound

  • SoundGuard® technology to ensure listening comfort and acoustic limiting for protection against audio spikes

  • Convenient auto answer option that allows user to answer/end calls simply by removing/replacing the headset from the charging base

  • An extended boom and noise-canceling microphone that filters out background noise

Pricing and Availability

The CS500 XD Series is available now through authorized Plantronics resellers and distributors in North America. MSRP for the CS500 XD ranges from $339.95 - 389.95. For more information, please visit

About Plantronics - Simply Smarter Communications®

Plantronics is a global leader in audio communications for businesses and consumers. We have pioneered new trends in audio technology for 50 years, creating innovative products that allow people to simply communicate. From unified communication solutions to Bluetooth® headsets, we deliver uncompromising quality, an ideal experience, and extraordinary service. Plantronics is used by every company in the Fortune 100™, as well as 911 dispatch, air traffic control and the New York Stock Exchange. For more information, please visit or call (800) 544-4660.

Plantronics, CS500 XD, CS545-XD, Savi, Simply Smarter Communications and SoundGuard are trademarks or registered trademarks of Plantronics, Inc.

All other trademarks are the property of their respective owners.

Karen Auby, 831-458-7814

KEYWORDS: United States North America California


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