Ford Gets Sued Over MyFord Touch

MyFord Touch is available on nearly all Ford and Lincoln models, including the big Super Duty pickups. Photo credit: Ford

Ford has had a lot of success with its in-car "infotainment" system, called MyFord Touch. It's very popular with Ford buyers and very profitable for Ford -- but some owners have found the system to be a cumbersome, glitch-prone mess.

So many consumers have complained about MyFord Touch that the company's quality ratings have taken a nosedive. Now comes word that a consumer group has filed a potential class action suit demanding that Ford fix this "defect". Is this a huge headache in the making? In this video, Fool.com contributor John Rosevear looks at the problems with MyFord Touch, and at this new lawsuit -- and offers his take on whether it's time for Ford shareholders to worry about this popular but buggy feature.

China is already the world's largest auto market -- and it's set to grow even bigger in coming years. A recent Motley Fool report, "2 Automakers to Buy for a Surging Chinese Market," names two global giants poised to reap big gains that could drive big rewards for investors. You can read this report right now for free -- just click here for instant access.

The article Ford Gets Sued Over MyFord Touch originally appeared on Fool.com.

Fool contributor John Rosevear owns shares of Ford. Follow him on Twitter at @jrosevear. The Motley Fool recommends Ford. The Motley Fool owns shares of Ford. Try any of our Foolish newsletter services free for 30 days. We Fools may not all hold the same opinions, but we all believe that considering a diverse range of insights makes us better investors. The Motley Fool has a disclosure policy.

Copyright © 1995 - 2013 The Motley Fool, LLC. All rights reserved. The Motley Fool has a disclosure policy.