Experts Share Best Practices to Turn Customer Experience Strategy into Results
Experts Share Best Practices to Turn Customer Experience Strategy into Results
Why Customer Experience is Making a Positive Impact on Markets and Brand Leaders
DENVER--(BUSINESS WIRE)-- Business leaders today are recognizing that customer-centric business strategies are more critical to achieving a long-term competitive advantage than even product innovation. The latest edition of TeleTech's CExpress newsletter provides expert knowledge on how to advance your customer experience from strategy and concept to practice and execution.
Not surprisingly, enhancing customer relationships is a top priority for many companies today. Industries are looking for the best customer-centric strategies and practices to increase customer satisfaction and their overall experience. That is why TeleTech has dedicated their latest CExpress newsletter to providing research-backed thought leadership to help companies deploy a client-oriented mindset that satisfies customers as well as the bottom line.
The CExpress also features:
The Value of Individual Customers: Measuring, Managing, and Monetizing Best Practices
Build a Better Boat: Best Practices to Spark Service Innovation
Five Steps for Success on the Customer Experience Management Journey
The CExpress newsletter is published 12 times a year and is designed to inspire customer experience excellence. Each issue contains leading customer-centric thought leadership and in-depth research articles.
Sign up to have CExpress newsletter delivered to your inbox.
ABOUT TELETECH
For 30 years, TeleTech (NAS: TTEC) and its subsidiaries have helped the world's most successful companies design, enable, manage and grow customer value through the delivery of superior customer experiences across the customer lifecycle. As the go-to partner for the Global 1000, the TeleTech group of companies delivers technology-enabled solutions that maximize revenue, transform customer experiences and optimize business processes. From strategic consulting to operational execution, our more than 39,000 employees drive success for clients in the communications and media, financial services, government, healthcare, technology, transportation and retail industries. Through the TeleTech Community Foundation, the company leverages its innovative leadership to ensure that students in underserved communities around the globe have access to the tools and support they need to maximize their educational outcomes. For additional information, please visit http://www.teletech.com.
TeleTech
Investor Contact
Paul Miller, 303.397.8641
or
Media Contact
Jeanna Blatt, 303.397.8507
KEYWORDS: United States North America Colorado
INDUSTRY KEYWORDS:
The article Experts Share Best Practices to Turn Customer Experience Strategy into Results originally appeared on Fool.com.
Try any of our Foolish newsletter services free for 30 days. We Fools may not all hold the same opinions, but we all believe that considering a diverse range of insights makes us better investors. The Motley Fool has a disclosure policy.
Copyright © 1995 - 2013 The Motley Fool, LLC. All rights reserved. The Motley Fool has a disclosure policy.
