Lifetime Brands Revolutionizes Quality Management


Lifetime Brands Revolutionizes Quality Management

― Mobile Application Offers First Comprehensive, Real-Time Digital Inspection Guide ―

GARDEN CITY, N.Y.--(BUSINESS WIRE)-- Lifetime Brands, Inc. (NASDAQ GS: LCUT), a leading global provider of kitchenware, tabletop and other products used in the home, has achieved a breakthrough in quality management with the launch of its proprietary, mobile software application, Lifetime QMTM. Lifetime QM is a digitized, real-time, portable tool that standardizes factory and product inspections, providing inspectors with systemized directives, instant access to information, and corrective actions. Lifetime QM improves quality, reduces warehouse re-work costs, and gives retailers and consumers a better experience with Lifetime's brands and products.

Lifetime Brands Revolutionizes Quality Management (Photo: Business Wire)
Lifetime Brands Revolutionizes Quality Management (Photo: Business Wire)

Lifetime Brands Revolutionizes Quality Management (Photo: Business Wire)

According to Cliff Siegel, Executive Vice President, Global Supply Chain, Lifetime Brands, Inc., "Quality assurance has always played a critical role in ensuring we deliver the best possible products to market. We are constantly challenging ourselves to find even better ways to manage quality, but found that nothing on the market could meet our desired requirements. Therefore, we developed a solution tailored to our needs, which culminated in the Lifetime QM application."

Siegel continued, "We created Lifetime QM to run on iPads, which allows us to go mobile. We can now put a complete digital resource into the hands of our inspectors, guiding them through all steps in a standardized product inspection process - from end to end. Lifetime QM offers cutting edge-technology. Lifetime Brands is the first company, in any industry, to come out with this type of application; the potential for revolutionizing the industry is tremendous. Lifetime QM empowers inspectors with a wealth of information to ensure our criteria is met at every step of the inspection process. It gives inspectors the documentation needed for performing each predefined step, and allows them to capture all relevant testing data (pictures, notes, and a predefined list of possible defect types).

Lifetime QM is designed to capture data pertaining to product inspections, social compliance, and factory compliance. This takes place prior to shipping and distribution, with emphasis on easy adoption, simple workflows, and legibility, as well as speedy and accurate reporting. Lifetime can oversee and manage quality control inspections, in real time, regardless of where factories, product lots, or distribution points are located. Lifetime QM can generate up-to-the-minute reports to allow high-level analytics and immediate identification of potential issues, along with corrective action plans.

Lifetime designed the patent-pending user interface from scratch with custom-tailored features built directly into the application. The proprietary software measures performance, records results, and identifies issues. Industry and retailer standards for product and packaging are built right in. Lifetime QM integrates seamlessly with Lifetime's existing SAP system, allowing inspectors to produce quantifiable quality reports on the product level that product managers can view simply by logging into SAP on their computers. Lifetime QM currently has inspection plans for over 16,000 items.

Lifetime QM was successfully rolled out in January 2013. Since then, Lifetime has seen a dramatic decrease in quality issues for the products that are being inspected. Issues are being identified before they enter the supply chain, reducing the number of defective products/materials being received and allowances paid to customers by providing proper quality measurement data. Lifetime QM is saving time and the cost to rework products after they arrive in Lifetime's warehouse. Visibility into the inspection process has allowed Lifetime to fine tune its inspections, contributing to an ongoing improvement process.

Lifetime Brands is continuously striving to deliver a five-star experience. Lifetime QM will help it to deliver an even better brand and product experience. Consumers and retailers can feel confident that the products they've purchased from Lifetime Brands have passed strict and sophisticated quality tests.

If you have questions or would like to request additional information, please contact Lisa Lochner at 516-740-6723 or Click here to watch a video about Lifetime QM.

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Lifetime Brands
Lisa Lochner, 516-740-6723
PR Manager

KEYWORDS: United States North America New York


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