Papa John's Workers Fired After Butt-Dialing Customers

ABC News
John Schnatter, Papa John's chairman and CEO
John Schnatter, Papa John's chairman and CEO

By Susanna Kim

Papa John's Chairman and CEO John Schnatter apologized to a customer in Sanford, Fla., for a racist rant a Papa John's delivery man inadvertently left on the customer's voicemail. After he delivered a pizza to the Sanford customer and his wife Sunday evening, the delivery man "butt dialed" the customer and left a voicemail message laden with racial slurs as he complained about his tip.