ALBtelecom Implements CSG International's Wholesale Billing Management Solution
Leading Albanian Telecoms Operator Uses CSG Interconnect® to Optimize Revenue from Inter-Carrier Traffic
WOKING, England & ENGLEWOOD, Colo.--(BUSINESS WIRE)-- CSG International (NASDAQ: CSGS), a global provider of software- and services-based business support solutions that help clients generate revenue and maximize customer relationships, today announced that ALBtelecom has implemented CSG Interconnect® as its wholesale billing management solution for its fixed line business and mobile brand, Eagle Mobile.
As Albania's leading operator with subscriber numbers rapidly approaching one million, an increasing number of calls extend from ALBtelecom's networks to those of other domestic and international operators, or commence on other networks and terminate on those of ALBtelecom.
ALBtelecom implemented CSG Interconnect to automate partner management, carrier-to-carrier rating, billing and settlement, as well as support dispute resolution and reconciliation processes.
"In 2011 we invested around 40 million Euros replacing and enlarging our network across Albania, to prepare our infrastructure for the latest technology and improve service infrastructure for our subscribers," said A.Vahap Yeroglu, deputy CEO of ALBtelecom. "We must of course earn new revenues to monetize these infrastructure investments and to help fund future improvements. Carrier-to-carrier billing offers an important and growing source of income for us and by using CSG Interconnect we expect to settle with other operators more swiftly and efficiently than before, whilst adding additional revenue from detecting traffic our previous manual and in-house developed software approaches might have missed."
CSG Interconnect is a market-leading wholesale business management solution handling every kind of network traffic for local, regional and worldwide operators in a single, highly integrated platform. The solution is part of CSG's Wholesale Business Management Solution (WBMS) which provides highly-efficient partner management, optimized traffic trading and routing through the network, accurate billing and settlement for all services including traditional voice, data, IP/content and GSMA roaming services. WBMS offers a pre-integrated combination of CSG's proven products including its latest acquisition, Ascade 7, which provides end-to-end process support for the supply chain of trading and exchanging voice traffic between operators.
"Wholesale partner management, billing and settlement is a core element of any operator's cost and revenue model and by optimizing the interconnect process, significant costs can be saved and new revenues won," said Mike McKnight, Vice President of Professional Services, EMEA, CSG International. "With CSG Interconnect, ALBtelecom has chosen an advanced billing platform that will easily scale to handle its growing subscriber numbers and expanding traffic, whilst helping it to fund recent and future investment in its network infrastructure for the benefit of its customers."
About CSG International
CSG Systems International, Inc. (NASDAQ:CSGS) is a market-leading business support solutions and services company serving the majority of the top 100 global communications service providers, including leaders in fixed, mobile and next-generation networks such as AT&T, Comcast, DISH Network, France Telecom, Orange, T-Mobile, Telefonica, Time Warner Cable, Vodafone, Vivo and Verizon. With over 30 years of experience and expertise in voice, video, data and content services, CSG International offers a broad portfolio of licensed and Software-as-a-Service (SaaS)-based products and solutions that help clients compete more effectively, improve business operations and deliver a more impactful customer experience across a variety of touch points. For more information, visit our website at www.csgi.com.
Elise Brassell, 303-804-4962
Media and Industry Analyst Relations
Liz Bauer, 303-804-4065
Harris Communications for CSG in EMEA
Derek Harris, +44 (0) 1395 516 613
KEYWORDS: United Kingdom United States Europe North America Colorado Albania
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