AOL Signs on as First Large-Scale Digital Media Company to Require Entire Sales Team to Be Certified


AOL Signs on as First Large-Scale Digital Media Company to Require Entire Sales Team to Be Certified Through IAB Digital Media Sales Certification Program

NEW YORK--(BUSINESS WIRE)-- The Interactive Advertising Bureau (IAB) has announced that AOL is the first large-scale digital media company to require its entire sales team to take and pass the IAB Digital Media Sales Certification exam, marking a major milestone for this program, created less than a year ago. With today's digital media sales roles requiring in-depth knowledge across a spectrum of ever-evolving standards, measurement guidelines and best practices, IAB launched the certification program as the first-ever professional benchmark for interactive advertising sales teams.

"AOL is dedicated to providing clients with the best digital advertising customer service, knowledge and innovation," said Marta Martinez, Head Of Sales Strategy and Operations, AOL. "Customer service is a hallmark of AOL's business, and fundamental to building a long-term relationship with our clients. By certifying all our sales employees and ensuring that they have a deep understanding of the interactive advertising platforms, technologies and capabilities that impact the industry, we are demonstrating our dedication to our clients and staying ahead of the curve."

"The digital advertising space is booming," said Michael Theodore, Vice President, Training and Development, IAB. "With competition at an all-time high for talent in the digital advertising space, to recognize those who have attained the requisite skills and intelligence needed to succeed. The IAB Digital Media Sales Certification is the professional barometer that all digital media companies should aspire to, and we are thrilled that an industry leader like AOL has been so proactive about adopting it."

To receive the certification, digital sales professionals must complete an examination, which covers general comprehension of the interactive advertising ecosystem, selling digital media and analyzing campaign performance.

The certification knowledge areas include:

  • Comprehending the digital advertising ecosystem

  • Selling digital media

  • Managing digital advertising campaigns

  • Analyzing campaign performance

No formal coursework is required to take the IAB Digital Media Sales Certification examination. Designed for salespeople with 2 to 5 years of experience in the digital industry, the exam is recommended for candidates who have a strong command of current industry issues, players, and operations, as well as a broad understanding of every major digital platform. The test costs $400 for IAB members and $500 for non-members.

The IAB worked with the fully accredited test development company Professional Testing, Inc. to create the content of the exam, alongside subject matter experts. All exams are administered through Pearson Testing Centers and are available worldwide.

Earlier this year AOL was one of only two companies selected for the IAB Award for Overall Sales Excellence, recognizing the company's commitment to providing its clients with the industry's best customer service.

For more information on the IAB Digital Media Sales Certification program or to register to take the exam during the next window, July 1 - 31, 2013, please visit

About AOL

AOL Inc. (NYS: AOL) is a brand company, committed to continuously innovating, growing, and investing in brands and experiences that inform, entertain, and connect the world. The home of a world-class collection of premium brands, AOL creates original content that engages audiences on a local and global scale. We help marketers connect with these audiences through effective and engaging digital advertising solutions.

About the IAB

The Interactive Advertising Bureau (IAB) is comprised of more than 500 leading media and technology companies that are responsible for selling 86% of online advertising in the United States. On behalf of its members, the IAB is dedicated to the growth of the interactive advertising marketplace, of interactive's share of total marketing spend, and of its members' share of total marketing spend. The IAB educates marketers, agencies, media companies and the wider business community about the value of interactive advertising. Working with its member companies, the IAB evaluates and recommends standards and practices and fields critical research on interactive advertising. Founded in 1996, the IAB is headquartered in New York City with a Public Policy office in Washington, D.C. For more information, please visit

IAB Media Contact
Laura Goldberg, 347-683-1859
AOL Media Contact
Mandy Albers, 212-652-6394

KEYWORDS: United States North America New York


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