Polycom Helps Healthcare Organizations Reduce Unnecessary Rehospitalizations, Supports Prevention an


Polycom Helps Healthcare Organizations Reduce Unnecessary Rehospitalizations, Supports Prevention and Wellness with New Video Collaboration Solutions for Robotics, Mobile Devices and Web Browsers

  • Anybots' "QB" robot is equipped with a tablet running Polycom® RealPresence® Mobile video so patients can stay engaged with caregivers, friends and family, for enhanced quality of care and life

  • Vivify Health's solution for mobile devices lets in-home patients connect to healthcare personnel over secure Polycom HD video for improved remote patient monitoring

  • ATA 2013, Booth 632: Polycom showcases video collaboration solutions including robotics, mobile apps and RealPresence CloudAXIS Suite, and announces new healthcare customer applications

AUSTIN, Texas--(BUSINESS WIRE)-- AMERICAN TELEMEDICINE ASSOCIATION CONFERENCE- Helping healthcare organizations improve medical care, and supporting prevention and wellness initiatives with HD video collaboration, Polycom, Inc. (NAS: PLCM) , the global leader in open, standards-based unified communications and collaboration (UC&C), today announced alliances with robotics innovator Anybots Inc. and patient-monitoring company Vivify Health, Inc. to develop new video collaboration solutions that can help reduce unnecessary rehospitalizations. The company also recently announced the availability of Polycom® RealPresence® CloudAXIS™ Suite that extends secure, reliable and high-quality enterprise-grade video collaboration to anyone with a browser and Web camera, making it even easier for healthcare organizations to connect face-to-face with patients or other experts outside the hospital.

Video collaboration solutions such as Polycom RealPresence Mobile (shown here) enable healthcare org ...
Video collaboration solutions such as Polycom RealPresence Mobile (shown here) enable healthcare org ...

Video collaboration solutions such as Polycom RealPresence Mobile (shown here) enable healthcare organizations to extend video to anyone, so healthcare practitioners can easily reach patients or consult with other experts outside the hospital. (Photo: Business Wire)

Telemedicine continues to gain significant momentum in the healthcare industry, with organizations around the world using Polycom video solutions to help provide better care and even save lives, from telestroke and teleneurology programs, to surgery consultations, to prevention and wellness initiatives and beyond.

"Today our healthcare system is challenged with an aging population, too few practitioners, and adjusting to a major change in its approach to patient care. With collaborative video solutions you can address access, prevention and wellness, and continuation of care, all of which becomes important as we try to tackle the problem of unnecessary rehospitalizations," said Dr. Deborah A. Jeffries, Director Global Healthcare Marketing, Polycom. "Video collaboration solutions such as Polycom RealPresence CloudAXIS Suite enable healthcare organizations to extend video to anyone that has a camera and Web browser, so now healthcare practitioners can easily reach patients in their homes to provide an increased level of care or easily consult with other experts outside the hospital."

Polycom Video Brings Healthcare Experts Bedside and Lets In-Home Patients Travel Virtually

Video-enabled applications such as robots and tablet apps give medical specialists flexibility in how they schedule appointments, including virtual house calls, whether in the office, at the hospital, on the go or at home. These video collaboration solutions are powerful innovations in healthcare that can promote richer conversations, more effective discussions, and faster decision-making, which can cut costs by reducing the number of situations where patients need to be re-admitted to the hospital for closer examination.

  • Video-Enabled Robotics: The first in a series of Polycom video-enabled robots from Anybots, the self-balancing two-wheeled "QB" robot is equipped with a tablet running the award-winning Polycom® RealPresence® Mobile software for a secure HD video session. The maneuverability of the QB can be controlled remotely by administrative personnel, specialists such as language interpreters, or medical care practitioners who can use the robot to evaluate the safety and suitability of the patient's environment. For patients at home, the robot provides a virtual technology option that can help them return to work, school and social activities sooner.

  • Mobile Video Collaboration Apps: Vivify Health's care management platform engages patients in their own care. The platform, which can run on a variety of mobile devices, integrates with healthcare information systems by gathering data input by the user and collected from non-intrusive peripheral medical devices such as weight scales, and then sends the data to caregivers in a secure manner. The patient can simply request a video meeting with a healthcare professional by selecting the video option in the Vivify solution; this launches the Polycom RealPresence Mobile software. Similarly, if the healthcare professional monitoring the patient's data wants to schedule a video meeting or initiate an ad hoc session, they would launch a Polycom RealPresence video collaboration solution, such as Polycom® RealPresence® Desktop, to start a video meeting directly with the patient.

New Healthcare Use Cases for Browser-Based Video Collaboration

Polycom RealPresence CloudAXIS Suite is a pure software extension of the Polycom® RealPresence® Platform, enabling universal access to enterprise-grade video collaboration to hundreds of millions of people, allowing healthcare organizations to easily meet face-to-face with anyone with a browser, whether they are on a PC, mobile device or video room system. In addition, by integrating Skype, Facebook and Google Talk contacts in the industry's first global presence-aware personal directory, the solution combines the click-to-connect convenience of a Web app with the enterprise-grade, secure experience required for organizations to scale to hundreds or thousands of video users. Polycom RealPresence CloudAXIS Suite is an easy way for healthcare organizations to connect to each other, specialists and patients for more productive discussions and consultations over video. (For more information about Polycom RealPresence CloudAXIS Suite, see the related press release.)

"Polycom RealPresence CloudAXIS Suite will provide healthcare clinicians with an easy-to-use and secure method of communicating with patients at home using their own devices - such as a PC or tablet - and software which they are already familiar with," said Iain Robertson, Head of IT infrastructure and Operations at NHS Lothian, which provides healthcare services for the second-largest residential population in Scotland of approximately 800,000 people. "Patients will be able to avoid unnecessary trips to hospital clinics and have pre-scheduled video meetings, and our clinical staff will initiate the consultations by sending a URL to the patients. This 'virtual clinic' model will change the way we provide care, making it easier and more efficient for all parties involved, and is building on the existing video capability of the organization."

Using video also reduces travel time for patients and healthcare providers, and helps providers use clinicians' time more efficiently. While this is especially valuable for patients in remote locations, it also encourages patients everywhere to stay in close touch with their providers by making it simpler for them to do so.

"Rural medicine is such a challenge due to the distances that must be covered and limited resources," said Philip Wolford, coordinator of Saint Vincent's regional telemedicine network. "Our teleneurology program is a great example of how Polycom video collaboration helps us overcome that challenge and has literally changed the way we practice medicine. It is patient-centered care in the purest form. By reducing rehospitalizations, our program is driving costs down for patients and other payers."

Today's announcement follows other recent partner announcements made by Polycom in the healthcare space detailing how video collaboration can be used in conjunction with partners' products to meet a range of emerging use cases. See the related press release to learn more about Polycom's alliances with AMD Global Telemedicine, Eceptionist and GlobalMed.

The underlying infrastructure for Polycom RealPresence Mobile and Polycom RealPresence CloudAXIS Suite is the Polycom RealPresence Platform, the industry's most interoperable, secure, reliable and scalable software infrastructure for universal video collaboration. For more information, visit the Polycom RealPresence Platform website.


Demonstrations of the Anybots QB robot, the Vivify Health care management platform, Polycom RealPresence CloudAXIS Suite, and other Polycom HD video collaboration solutions for healthcare including the Polycom® RealPresence® Practitioner Cart, are available at the Polycom booth (#632) at American Telemedicine Association in Austin, Tex., May 5-7, 2013.

Note to Editors

For more information about prevention and wellness, and reducing rehospitalizations, see the related healthcare website.

In related healthcare news today, Polycom announced that Belgium-based AZ Sint-Jan Brugge Hospital is using Polycom RealPresence video collaboration solutions to help the surgical staff consult on live medical operations, as well as for training sessions (see the related press release).

In addition, last week NHS Cumbria & Lancashire (another healthcare network in the NHS system) announced the immense success of using Polycom video collaboration to advance the Cardiac and Stroke Network program. More than 520 patients in Cumbria and Lancashire have benefited from the telestroke service since its launch in July 2011, with over 220 of those patients receiving thrombolysis - a treatment that can save lives if provided in a timely fashion (see the related press release).

About Polycom

Polycom is the global leader in open, standards-based unified communications and collaboration (UC&C) solutions for voice and video collaboration, trusted by more than 415,000 customers around the world. Polycom solutions are powered by the Polycom® RealPresence® Platform, comprehensive software infrastructure and rich APIs that interoperate with the broadest set of communication, business, mobile and cloud applications and devices to deliver secure face-to-face video collaboration in any environment. Polycom and its ecosystem of over 7,000 partners provide truly unified communications solutions that deliver the best user experience, highest multi-vendor interoperability, and lowest TCO. Visit www.polycom.com or connect with us on Twitter, Facebook, and LinkedIn to learn how we're pushing the greatness of human collaboration forward.

NOTE: The product plans, specifications, and descriptions herein are provided for information only and subject to change without notice, and are provided without warranty of any kind, express or implied. Polycom reserves the right to modify future product plans at any time. Products and related specifications referenced herein are not guaranteed and will be delivered on a when and if available basis.

© 2013 Polycom, Inc. All rights reserved. POLYCOM®, the Polycom logo, and the names and marks associated with Polycom's products are trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners.

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Polycom, Inc.
Brianna Woon, +1 408-586-4072

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