Hitachi Medical Systems MRI Scanners Rated #1 for 3rd Consecutive Year in MD Buyline Report


Hitachi Medical Systems MRI Scanners Rated #1 for 3rdConsecutive Year in MD Buyline Report

Hitachi MRI Scanners Earn Highest Rating for All Six Categories in MD Buyline's First Quarter 2013 User Satisfaction Report

CLEVELAND--(BUSINESS WIRE)-- For the third consecutive year (twelve consecutive calendar quarters), hospital users have rated Hitachi Medical Systems #1 MR vendor according to the Q1 2013 MD Buyline User Satisfaction Ratings Report™. In addition to achieving the highest composite score for twelve consecutive quarters, Hitachi MRI scanners also achieved the highest score in each of the six individual MD Buyline categories in the Q1 2013 report.

"In today's highly competitive environment, providing high quality, reliable products and value-added services to the customer is more important than ever. These ratings reflect Hitachi's ongoing key commitments - which are to bring only the most reliable products to market and provide only the highest level of customer support," said Sheldon Schaffer, VP and General Manager MRI/CT.

The MD Buyline User Satisfaction report includes user ratings in the following categories: system performance, system reliability, installation/implementation, applications training, service response time and service repair quality. According to this report, users commented that their loyalty to Hitachi is based on past experience with products, system performance, reliability, sales and service. Users also commented that Hitachi MRI systems have many workflow features that offer decreased scan times and good patient comfort. One user specifically mentioned the Echelon Oval, Hitachi's newest high field, 74 cm oval bore 1.5T MR system, and reported the system to be more efficient with workflow and productivity.

About MD Buyline

For over 30 years, MD Buyline Inc. has been the leading provider of healthcare clinical and technology research to drive improved financial performance across the healthcare supply chain. MD Buyline provides the majority of the nation's hospitals with objective evidence-based information to help them drive millions of dollars in savings annually. MD Buyline's healthcare provider members access critical information about their supply chain investments every day through personalized analyst support and a comprehensive technology platform comprised of real-time data and analyses. For more information on how MD Buyline can support your facility, find us online at, and on Twitter @mdbuyline.

About Hitachi Medical Systems America, Inc.

Hitachi Medical Systems America, Inc. (HMSA) located in Twinsburg, Ohio, a wholly owned subsidiary of Hitachi Medical Corporation offers a broad range of diagnostic imaging equipment including MRI, CT and Ultrasound. Our innovations in diagnostic imaging provide technology that drives clinical solutions to deliver diagnostic confidence, improve workflow efficiency and provide a better patient experience. In addition to exceptional equipment, HMSA is known for its comprehensive customer support programs to maximize the lifecycle value of equipment through responsive service maintenance, significant software upgrades and on-going applications support.

About Hitachi, Ltd.

Hitachi, Ltd., (TOKYO: 6501), headquartered in Tokyo, Japan, is a leading global electronics company with approximately 320,000 employees worldwide. Fiscal 2011 (ended March 31, 2012) consolidated revenues totaled 9,665 billion yen ($117.8 billion). Hitachi will focus more than ever on the Social Innovation Business, which includes information and telecommunication systems, power systems, environmental, industrial and transportation systems, and social and urban systems, as well as the sophisticated materials and key devices that support them.

Contact Information:

Raymond Wtulich

800.800.3106 ext. 2616

Hitachi Medical Systems America, Inc.
Raymond Wtulich, 800-800-3106 ext. 2616

KEYWORDS: United States North America Ohio


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