How's Our Water? New Jersey American Water's Report Cards Available Online This Year
Customers Can Access Annual Water Quality Reports on the Web
VOORHEES, N.J.--(BUSINESS WIRE)-- New Jersey American Water announced today that the company's 2012 Consumer Confidence Reports (water quality reports) will be available online to customers this spring. The annual report is a performance measure of the quality of water supplied by New Jersey American Water against the compliance standards established by the US Environmental Protection Agency (EPA) and New Jersey Department of Environmental Protection. It describes local drinking water sources, testing conducted on the water, substances detected, and the levels of those substances. Commonly asked questions and the answers concerning local drinking water are also included in the report.
A direct URL address to access customers' specific service area's water quality report is being provided in messages on water bills and on the company's Facebook page at www.facebook.com/newjerseyamericanwater as they are published and available. Customers may also find their specific report on the New Jersey American Water website at www.amwater.com/njaw.
In January, the EPA announced that water utilities had the option to inform customers of the annual report's availability at a specific website address as opposed to printing and either direct mailing or including the annual report as a bill insert. New Jersey American Water acted swiftly to take advantage of this more efficient and environmentally friendly option for delivering reports on its 2012 water quality information. As a result the reports will not be printed and mailed to all customers as in previous years.
New delivery methods support the water industry's commitment to ongoing environmental quality and do not minimize the importance of the annual report to customers, according to the company's Sr. Director of Water Quality and Environmental Management Anthony Matarazzo. "We are pleased to report that the water supplied to our customers is of higher quality than required by state and federal drinking water standards. Our teams of water quality and plant operations professionals work hard each and every day to ensure the highest quality water and service to our customers. These annual results are a testament to their dedication."
Printed copies of the report will be available to customers who cannot -- or do not wish to -- access it online. Customers can call the company's customer service center at 800-652-6987 and request a copy of their local district's report and it will be mailed to them.
New Jersey American Water, a wholly owned subsidiary of American Water (NYS: AWK) is the largest investor-owned water utility in the state, providing high-quality and reliable water and/or wastewater services to approximately 2.5 million people. Founded in 1886, American Water is the largest publicly traded U.S. water and wastewater utility company. With headquarters in Voorhees, N.J., the company employs approximately 700 dedicated professionals who provide drinking water, wastewater and other related services to an estimated 14 million people in more than 30 states, as well as parts of Canada. More information can be found by visiting www.amwater.com.
New Jersey American Water
Peter A. Eschbach, 856-782-2316
KEYWORDS: United States North America New Jersey
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