Connecticut Water Selects ViryaNet's Mobile Workforce Management Solution
Integration of Performance Management Practice and Innovative Product Is Significant Factor in Selection
WESTBOROUGH, Mass.--(BUSINESS WIRE)-- ViryaNet Limited (VRYAF), a leading provider of software solutions that optimize and allow for the continuous improvement of service processes for mobile workforces, announced today that Connecticut Water has selected ViryaNet's mobile workforce management solution to improve its field service operation.
One of the 10 largest U.S.-based publicly-traded water utilities, Connecticut Water will utilize ViryaNet G4 to improve the appointment booking process with their customers, create optimal schedules for their technicians, automate and centralize the scheduling and dispatch operation, and streamline the flow of information from and to the field, while eliminating the need for cumbersome, paper-based processes.
In addition, Connecticut Water will benefit from ViryaNet's innovative approach that integrates a Performance Management practice with its mobile workforce management solution. Using the ViryaNet Performance Management Framework, Connecticut Water can assess current performance levels across a variety of service dimensions and identify opportunities for improvement. As a complement to ViryaNet G4, the Performance Management practice allows customers to focus on the achievement of business goals, measure key performance indicators (KPIs), ensure data accuracy, monitor and track progress, and attain the maximum benefits from the deployment of ViryaNet G4.
"Our business is built on service," said Craig Patla, Connecticut Water's Director of Field Services, "ViryaNet's integrated approach was a significant factor in our selection process. We were looking for a partner that had the tools and the experience to help us enhance productivity while maintaining world-class service delivery to our customers in Connecticut."
"We are pleased to welcome Connecticut Water into the ViryaNet family," said Memy Ish-Shalom, President and CEO, ViryaNet, "ViryaNet strengthens the position of leaders like Connecticut Water who strive for excellence in delivering quality service. Through our innovative approach, we can help Connecticut Water achieve their business goals and continuously improve."
About Connecticut Water
Connecticut Water serves more than 90,000 customers, or 300,000 people, by providing high quality water and world-class customer service to families, communities, and businesses across the state. Learn more about Connecticut Water at www.ctwater.com. Find us on Facebook (www.facebook.com/CTWTR) or Twitter (www.twitter.com/ctwater).
ViryaNet delivers mobile workforce management solutions that intelligently guide, automate, and optimize both simple and complex field service work, resulting in measurable business benefits. ViryaNet's products, pre-packaged solutions and people are recognized within the industry as innovative which in turn enables its' customers to be viewed as leaders within their respective industries. ViryaNet's G4 products specialize in the functions of scheduling and dispatching resources and enabling mobile field communication and are delivered in industry specific configurations. Embedding industry best practices and utilizing innovative technologies like ViryaNet's BPM Blueprint for Mobile Workforce Management™, Microsoft InfoPath® and device agnostic mobile solutions enable ViryaNet's products to be rapidly deployed and extended to support virtually any business process across a wide range of industries. ViryaNet is proud to call many of the world's leading utilities, the United States' largest pure rural telecommunications firm, the supermarkets' most respected retailer, and North America's largest auto insurer as customers. ViryaNet has strong partnerships with leading platform and system integration companies that enable it to have a global presence. Headquartered in Westborough, MA, ViryaNet has additional offices in the United States and Israel. For more information visit our website or follow us on twitter.
Safe Harbor Statement
Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995: The statements contained in this press release that are not purely historical are forward-looking statements within the meaning of Section 21E of the Securities Exchange Act of 1934, as amended, including statements regarding ViryaNet's expectations, beliefs, intentions, or strategies regarding the capabilities of its products, its relationships with its customers, its customer purchases, its future operational plans and objectives including integration of other businesses, its future business prospects, its future financial performance, its future cash position, and its future prospects for profitability. All forward-looking statements included in this document are based upon information available to ViryaNet as of the date hereof, and ViryaNet assumes no obligation to update any such forward-looking statements. Forward-looking statements involve risks and uncertainties, which could cause actual results to differ materially from those projected. These and other risks relating to ViryaNet's business include market acceptance of and demand for ViryaNet's products, risks associated with a slow-down in the economy, risks associated with the financial condition of ViryaNet's customers, risks associated with competition and competitive pricing pressures, risks associated with increases in costs and operating expenses, risks in technology development and commercialization, the risk of operating losses, risks in product development, risks associated with international sales, and other risks that are set forth in ViryaNet's annual report on Form 20-F, filed on May 14, 2012, and the other reports filed by ViryaNet from time to time, with the Securities and Exchange Commission. Reported results should not be considered an indication of future performance. You should not place undue reliance on these forward-looking statements, which speak only as the date hereof. ViryaNet disclaims any obligation to publicly update or revise any such forward-looking statements to reflect any change in its expectations or in events, conditions, or circumstances on which any such statements may be based, or that may affect the likelihood that actual results will differ from those set forth in the forward-looking statements.
Dolores Fallon, 508-490-8600, ext 5917
KEYWORDS: United States North America Connecticut Massachusetts
The article Connecticut Water Selects ViryaNet's Mobile Workforce Management Solution originally appeared on Fool.com.
Try any of our Foolish newsletter services free for 30 days. We Fools may not all hold the same opinions, but we all believe that considering a diverse range of insights makes us better investors. The Motley Fool has a disclosure policy.
Copyright © 1995 - 2013 The Motley Fool, LLC. All rights reserved. The Motley Fool has a disclosure policy.