Oklahoma Dept. of Public Safety Pilots Inline/Online


Oklahoma Dept. of Public Safety Pilots Inline/Online

New Online Scheduling System Expected to Improve Wait Time

OKLAHOMA CITY--(BUSINESS WIRE)-- Thanks to the new online scheduling system, Inline/Online, visiting one of Oklahoma's Driver License (DL) offices is about to get easier. Beginning March 26 with the SWOKC Driver License office, the Oklahoma Department of Public Safety (DPS) is piloting this new service along with six additional Oklahoma City and Tulsa Metro locations.

"We realize there is a problem. We were hearing reports of people arriving at our Driver License offices at four in the morning, only to have a long line and a long day, waiting for them." said DPS Commissioner, Michael C. Thompson. "Inline/Online is the solution."

Inline/Online is an online scheduling system that gives patrons the opportunity to reserve appointments online and avoid the inconvenience of waiting in line on a first-come-first-serve basis. Drivers choose an appointment type and time based on availability at their desired location, and can anticipate being in-and-out of the Driver License office within an hour of arrival.

The pilot consists of a systematic rollout of seven locations in an attempt for DPS to appropriately assess the needs of each facility. The launch dates and for each location pilot are:

  • SWOKC - March 26

  • Edmond - March 26

  • Yukon - March 28

  • Norman - March 28

  • Tulsa Eastgate - April 4

  • West Tulsa - April 11

  • Broken Arrow - April 11

Online appointments will be available at each location on the pilot date in 15-minute intervals beginning at 8:00 a.m. to 4:00 p.m. and are subject to availability. During the pilot period, it is free to schedule appointments utilizing Inline/Online.

Thompson said DPS has plans to expand Inline/Online over the next year to include all Oklahoma Driver license locations across the state. Future improvements also include a queuing system that will give real time estimates of wait-times at Driver License offices and the distance between the user's current location and the DL office of choice.

For more information about Inline/Online, visit http://www.dps.state.ok.us/inlineonline. The online service is a product of a partnership between the Oklahoma Department of Public Safety and OK.gov, Oklahoma's Official Website managed by the eGovernment firm, NIC Inc. (NAS: EGOV) .

About Oklahoma Department of Public Safety

The mission of the Department of Public Safety is to save lives and protect the public property by enforcing the laws of the State of Oklahoma. The Department also provides information programs to schools and organizations concerning drug abuse and traffic safety.

About OK.gov

OK.gov is the official website of the state of Oklahoma and a collaborative effort between the Oklahoma Office of Management and Enterprise Services (OMES) and Oklahoma Interactive, LLC to help Oklahoma government entities Web-enable their information services. OMES is responsible for OK.gov. Oklahoma Interactive operates, maintains, and markets OK.gov and is part of eGovernment firm NIC's (NASDAQ: EGOV) family of companies.

About NIC

NIC Inc. (NASDAQ: EGOV) is the nation's leading provider of official government portals, online services, and secure payment processing solutions. The company's innovative eGovernment services help reduce costs and increase efficiencies for government agencies, citizens, and businesses across the country. NIC provides eGovernment solutions for more than 3,500 federal, state, and local agencies in the United States. Additional information is available at http://www.egov.com.

Mark Mitchell, 405-524-3468 Ext. 120
Trooper Betsy Randolph, 405-425-7709

KEYWORDS: United States North America Oklahoma


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