Office Depot Wins Two Silver Stevie®Awards for Sales & Customer ServiceSM
eCommerce and Telesales Teams Recognized for Exemplary Customer Service
BOCA RATON, Fla.--(BUSINESS WIRE)-- Office Depot, Inc. (NYS: ODP) , a leading global provider of office supplies and services, today announced that it has won two Silver Stevie® Awards in the seventh annual Stevie Awards for Sales & Customer Service. The international competition recognizes excellence in disciplines that are crucial to business success, and honors the accomplishments of sales, customer service, and call/contact center professionals worldwide.
Office Depot was honored with Silver Stevie Awards for eCommerce Customer Service, which recognized Office Depot's expanded chat services for web customers and the Telesales Team of the Year.
"At Office Depot, we are committed to delivering superior customer service, no matter the channel," said Tim McGrath, Vice President of Customer Service for Office Depot. "We are proud to once again be recognized by the Stevie® Awards and congratulate our eCommerce and Telesales Customer Service teams for a job well done."
More than 1,100 entries from organizations of all sizes and in virtually every industry were submitted to this year's competition, an increase of 10 percent over 2012. Finalists were determined by the average scores of 120 professionals worldwide, acting as preliminary judges.
"From our perspective this was the most successful Stevie Awards for Sales & Customer Service yet," said Michael Gallagher, president and founder of the Stevie Awards. "Not just because of the increase in the number and variety of entries, but in the extraordinary quality of the entries. All of this year's Stevie Award winners are truly deserving."
The awards were presented to honorees during a gala banquet on Monday, February 25 at the Paris Hotel in Las Vegas. More than 300 nominated customer service and sales executives from the U.S. and several other countries attended.
Office Depot also won Stevie® Awards in 2012, 2009 and 2004.
Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/sales.
About Office Depot
Office Depot provides office supplies and services through 1,629 worldwide retail stores, a dedicated sales force, top-rated catalogs, and global e-commerce operations. Office Depot has annual sales of approximately $10.7 billion, employs about 38,000 associates, and serves customers in 59 countries around the world.
Office Depot's common stock is listed on the New York Stock Exchange under the symbol ODP. Additional press information can be found at: http://news.officedepot.com.
About The Stevie Awards
Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at www.StevieAwards.com.
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