Network Data Systems Doubles Size of its Network Operations Center
Rapid growth of customer demand for NDS's superior service necessitates the addition of people and space.
CHICAGO--(BUSINESS WIRE)-- Network Data Systems (NDS), one of the fastest growing managed service providers, according to the newly released MSPmentor 501 Global Edition survey, announces the second expansion of its NCompass remote managed services facility with the build out of an additional 6,000 square feet at the corporate headquarters' NOC in Schaumburg, IL, more than doubling the current space.
The NCompass service utilizing ITIL v3 core disciplines provides configuration, performance, and fault management along with unique reporting for its users. The tool platform uses a blend of custom-developed tools with a state of the art management suite integrated with a highly automated ticketing system to insure client infrastructures that are mission critical perform flawlessly. The service supports WAN/LAN networks, stand-alone and virtual servers, Unified Communication systems, mobile devices, firewalls, applications, storage and more for both enterprise and mid-market clients across the US.
"With the ever increasing complexity of technology, incremental employee cost increases coming as a result of the Affordable Healthcare Act and the difficulty of recruiting and retaining top IT talent, NDS offers a mature, flexible, cost effective alternative to client's managing their own IT infrastructure," stated Jeff Gray, VP of Managed Services. "Our expansion is indicative of more and more companies out-tasking the support requirement of their IT infrastructure to allow their staffs to focus on high ROI projects that positively impact their core business."
Network Data Systems is one of only a handful of Cisco Cloud & Managed Service Master Service Providers holding the highest level Juniper, VMware and Microsoft accreditations and holds a world class client NPS satisfaction rating of 89% as well.
Network Data Systems, some say, is the industry's best kept secret, a world-class specialist in providing IT infrastructure professional services and remote managed services. Headquartered in the Chicago suburb of Schaumburg, IL, NDS is trusted to serve some of the nation's largest, most complex corporations and Federal government agencies.
To learn more about how the NCompass remote management platform can benefit your organization, please visit www.network-data.com.
Network Data Systems
Jeff Gray, 847-385-6760
Vice President Managed Services
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KEYWORDS: United States North America Illinois
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