Trinity Health Reduced Mortality Rates, Saved Lives and Cut Costs with Help from Accenture

Trinity Health Reduced Mortality Rates, Saved Lives and Cut Costs with Help from Accenture

LIVONIA, Mich.--(BUSINESS WIRE)-- An innovative care delivery model from Trinity Health is improving care coordination, patient outcomes and advancing standardization of care practices with support from Accenture (NYS: ACN) , released today at the HIMMS Annual Conference & Exhibition (HIMSS). As a result of this new care model, Trinity Health has saved $17 million in annual costs and reduced patient mortality by almost 20 percent.

"We consider this a real breakthrough in our ability to deliver consistent, top quality care to every patient, every time, in every Trinity Health location," said Paul Conlon, Senior Vice President of Clinical Quality and Patient Safety. "We are proud of the innovation and accountability of our clinician-led teams and their ability to apply industrial strength analytic and change management tools to advance our core mission - to improve the health of our communities and to steward the resources entrusted to us."

Trinity Health worked with Accenture to identify system-wide opportunities for improving clinical and disease management outcomes across their 49 hospitals and involving over 10,000 clinicians. As part of a three-year initiative, Trinity established a unique operating model, called a Unified Clinical Organization, to establish highly effective, reliable clinical practices, including medication reconciliation, patient safety protocols and standard care models for specific acute care scenarios, such as sepsis and heart failure.

Since its introduction, the model has produced significant improvements in patient safety and operational efficiencies enabled by technology enhancements. Working collaboratively across the enterprise, the Trinity Health clinician team efforts have resulted in:

  • Streamlined processes for medication reconciliation resulted in a 20 percent improvement in composite medication reconciliation and a 62 percent improvement in medication reconciliation completion for admitted patients. There was also a five percent reduction in adverse drug events.

  • An 18 percent reduction in mortality rates with over 400 lives saved due to proactive management of care for patients with sepsis using evidence-based clinical protocols.

  • Reduced likelihood of inpatient falls by enhanced documentation of patient fall risk, 'real time' assessments and by implementing targeted interventions to prevent falls.

Trinity Health is the fourth-largest Catholic healthcare system in the country. Based in Livonia, Michigan, Trinity Health operates 49 hospitals (37 owned, 12 managed), 432 outpatient clinics/facilities, 32 long-term care facilities and home health and hospice programs in 10 states. With more than 56,000 employees, Trinity Health reported $7 billion in revenue for fiscal year 2010. As a not-for-profit health system, Trinity Health reinvests its profits back into the community to serve poor and uninsured patients, manage chronic conditions, conduct health education and promotion initiatives, and conduct outreach for the elderly. In fiscal year 2010, Trinity Health spent $460 million on community benefits.

Learn more about Accenture's Insight Driven Health.

About Accenture

Accenture is a global management consulting, technology services and outsourcing company, with 259,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world's most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$27.9 billion for the fiscal year ended Aug. 31, 2012. Its home page is

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