Sirius XM had a lot of positive tailwinds going for it this quarter that helped make the quarter strong for the company. This was the best churn rate for the company's customer base in four years, possibly owing to keeping customer service staff on and well-trained year-round to improve customer experience and keep customers. Improved auto sales also buoyed Sirius' profits. During this quarter's earnings release, Sirius shed light on its plans in the rising field of telematics in auto. Telematics refers to systems using wireless communications for convenience features and diagnostic tasks, such as Ford's SYNC system. Watch the video below as Motley Fool Analyst Blake Bos digs into the details.
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The article Digging Into Sirius Earnings: The Rise of Telematics originally appeared on Fool.com.
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