The Men and Women Who Run Marks & Spencer Group


LONDON -- Management can make all the difference to a company's success and thus its share price.

In this series, I'm assessing the boardrooms of companies within the FTSE 100. I hope to separate the management teams that are worth following from those that are not. Today I am looking at Marks and Spencer , the retailer that suffered from poor Christmas trading.

Here are the key directors.



Robert Swannell

(non-exec) Chairman

Marc Bolland

Chief executive

Alan Stewart

Finance director

John Dixon

Executive director, general merchandise

Steve Rowe

Executive director, food

Steven Sharp

Executive director, marketing

Laura Wade-Gery

Executive director, multichannel e-commerce

Phew! What a list. I like it when boards include some functional executives, but M&S goes the whole nine yards, with Chairman Robert Swannell umpiring six executives and seven non-execs. I wonder if they line up on opposite sides of the table.

4 pounds a share
Swannell became chairman in January 2011, but his association with the company goes back much further. A former investment banker who spent 30 years with Schroders and Citigroup, he was brought in as an advisor to M&S by its former controversial executive chairman Sir Stuart Rose. He advised the company in its rejection of Sir Philip Green's 4-pound-a-share offer in 2004. They're worth 3.80 pounds today, though a bidder would have to offer nearer 5 pounds.

Swannell's earlier FTSE chairmanship was uninspiring. He chaired HMV from 2009 to 2011, during which time its profits collapsed, it broke its banking covenants, and its share price dropped from 133 pence to 16 pence.

Turnaround team
CEO Marc Bolland had been in the job a year before Swannell became chairman. After a career rising through the ranks of Heineken, Dutchman Mr Bolland was appointed CEO of William Morrison in 2006 and was credited with turning the chain around after it had issued five profits warnings.

At M&S he immediately set about introducing a new strategy, substantially reversing that of Stuart Rose. During his tenure, M&S's food segment -- Bolland's background -- has prospered, but general merchandise has performed poorly and there's no doubt Bolland is now on probation. He's staked his future on the group's autumn fashion collection.

He's shaken up the management in general merchandise, bringing in a new fashion team and moving John Dixon from food to head the division. A candidate for CEO when Marc Bolland was appointed, the broadening of Dixon's experience will count in spades if the incumbent gets the chop.

Finance director Alan Stewart joined shortly after Marc Bolland. He was FD at WH Smith from 2005 to 2008 when the company turned around its performance, and was described as a "cost-cutting supremo."

How to sack the CEO
An impressive bunch of non-execs are led by senior independent director Jan du Plessis, the chairman of Rio Tinto, who this month abruptly sacked its CEO. He could no doubt advise Robert Swannell on how to do the deed or, perhaps, might be best placed to step in if the City loses patience with the chairman as well.

I analyze management teams from five different angles to help work out a verdict. Here's my assessment:

1. Reputation. Management CVs and track record.

Track record was mostly good.

Score 3/5

2. Performance. Success at the company.

... until they joined the company.

Score 2/5

3. Board Composition. Skills, experience, balance

Overall good.

Score 3/5

4. Remuneration. Fairness of pay, link to performance.

Repeatedly criticised.

Score 1/5

5. Directors' Holdings, compared to their pay.

Fairly low compared to pay.

Score 2/5

Overall, M&S scores 11 out of 25, a poor result. Unless Bolland can pull a rabbit out of the hat soon, there'll be some changes.

I've collated all my FTSE 100 boardroom verdicts on this summary page.

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Tony Reading has no position in any stocks mentioned. The Motley Fool owns shares of Citigroup. Try any of our Foolish newsletter services free for 30 days. We Fools don't all hold the same opinions, but we all believe that considering a diverse range of insights makes us better investors. The Motley Fool has a disclosure policy.

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