Global Organizations More Effectively Manage HCM Reporting with Ultimate Software's UltiPro


Global Organizations More Effectively Manage HCM Reporting with Ultimate Software's UltiPro

WESTON, Fla.--(BUSINESS WIRE)-- Ultimate Software (NAS: ULTI) , a leading cloud provider of people management solutions, announced today that three organizations—Western Asset Management Company, Ideal Innovations, and Flow International—are each using UltiPro as their single system of record for global HCM.

Western Asset Management Company is one of the world's leading fixed-income management companies, with offices in Pasadena, Hong Kong, London, Melbourne, New York, São Paulo, Singapore, Tokyo, and Dubai. Prior to going through a major acquisition of a business with several global locations, the financial services company began an evaluation of HR technology providers to identify an HCM solution that could help the company manage its multinational workforce. Since selecting UltiPro in 2005, Western Asset is using UltiPro to track and monitor detailed employee information, which is immediately available for analysis and reporting on employees in the U.S. and around the world.

"We are a global company with hundreds of employees, and roughly 25% of our workforce is based outside of the U.S. Therefore, almost all of our reporting is on a global level," said Rob Sibbrel, manager of compensation and benefits at Western Asset Management. "With UltiPro, we have a single system of record to meet our global HR-reporting requirements. In addition, the local HR managers in each of our offices around the world use UltiPro to manage information in a consistent and comprehensive manner."

Also relying on reporting to make business decisions, Ideal Innovations is a government contractor with hundreds of employees, including approximately 30% who work overseas. A leader in biometric and forensic services, Ideal Innovations wanted a single HCM solution that could handle its unique business requirements. Employing salaried, hourly, and contract workers, the company needed technology that could handle its payroll complexities while delivering real-time reporting on its global workforce. Ideal Innovations went live with UltiPro as its single system of record for HCM in early 2010.

"UltiPro allows us to quickly capture accurate data on our global workforce so that we can have detailed visibility into critical employment information, and then I can slice and dice this data however needed," said Hope Farmer, vice president of human resources at Ideal Innovations. "Our employees around the world can securely log on to UltiPro with anytime, anywhere availability to access their personal data."

By leveraging UltiPro as its master HR system of record for all multinational employees, Ideal Innovation's people management team can instantly access vital employee reports and analytics. For example, HR and payroll teams can quickly generate and deliver reports on total global headcount, employee tenure, hires, re-hires, terminations, and more—by entire company or individual country. In addition to having centralized HR reporting on employees, these teams can manage employees' personal, job, salary, benefits, and other HR-related information for multiple countries; empower employees locally with direct access to personal details; and view access to global compensation information.

Before UltiPro, Flow International, the world's leading developer and manufacturer of industrial waterjet machines for cutting and cleaning applications, handled its global HCM operations with more than a dozen systems, including stand-alone payroll, benefits, and performance management. As a result, managers and employees had no visibility into information, and Flow found it difficult to promote effective collaboration among the global HR team without quick access to one centralized solution for workforce information.

Theresa Signorini Treat, vice president of global human resources at Flow International, concluded that the company needed one solution to help make the transformation into a high-performance organization. The company purchased UltiPro in October 2010; completed a quick deployment of the solution for recruitment, onboarding, benefits management, performance management, and payroll for U.S.- and Canada-based employees in March 2011; and has now rolled out UltiPro's HR and talent management features to its international workforce.

"Our international HR managers are very excited about how UltiPro's analytics are improving their ability to efficiently and strategically manage their teams," said Debbie Straus, HR business analyst at Flow International. "Before we even announced these new analytics and metrics were available, several managers were already pulling a range of reports—all because UltiPro's navigation is so easy to use and our managers are so eager to have this information. We've been pleasantly surprised at how quickly our HR associates and employees worldwide have adopted and embraced the use of Ultimate's technology."

"Previously, when we had a need for global employee data, we had to send emails to our in-country managers or facilities to request the information. The data would be stored in password-protected spreadsheets, and then we would have to sort through the information," said Signorini Treat. "With UltiPro, we have one secure, centralized solution with single sign-on, configurable reporting for regional users, and global processes that support performance standards worldwide. Based on the metrics that UltiPro has delivered, we have identified some immediate organizational changes in HR that are improving the performance of the HR team and positively impacting our global workforce."

Because a significant portion of Flow's workforce is overseas, Signorini Treat sees UltiPro's online access in the cloud as a catalyst for enhanced collaboration across the overall business. "Exchanging information and communicating with our global teams in Asia and Europe used to be so difficult. UltiPro now makes this easy, which is a huge advantage for us," said Signorini Treat. "Employees are happy to have instant visibility into individual details, managers are in sync, and the execution of our strategies has been strengthened."

"UltiPro is the right HCM technology for multinational businesses that want to centralize their employee information into one single source of the truth for their worldwide workforce," said Greg Swick, chief sales officer at Ultimate Software. "Today, hundreds of Ultimate Software customers use UltiPro to consolidate key employment data for their people in more than 115 countries. UltiPro's easy-to-use setup and administration allow companies of all sizes and across all industries to establish different business rules and settings for each country where they have employees. We're very pleased that our global HCM technology has been instrumental is keeping our customers' people connected to the business no matter where they are."

About Ultimate Software

Ultimate is a leading SaaS provider of people management solutions, with more than 8 million people records in the cloud. Built on the belief that people are the most important ingredient of any business, Ultimate's award-winning UltiPro delivers HR, payroll, and talent management solutions that seamlessly connect people with the information and resources they need to work more effectively. Founded in 1990, the company is headquartered in Weston, Florida, and has more than 1,600 professionals focused on developing the highest quality solutions and services. In 2012, Ultimate was ranked #25 on FORTUNE'S "100 Best Companies to Work For" list. Ultimate has more than 2,300 customers with employees in 115 countries, including Adobe Systems Incorporated, Culligan International, Major League Baseball, The New York Yankees Baseball Team, Pep Boys, and Texas Roadhouse. More information on Ultimate's products and services for people management can be found at

UltiPro is a registered trademark of The Ultimate Software Group, Inc. All other trademarks referenced are the property of their respective owners.

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