Chevron Reaffirms Commitment to Customer Education on


Chevron Reaffirms Commitment to Customer Education

New "Expert Knowledge" Section to Address Key Market Issues, Including Fuel Economy, Emissions and the Next Proposed Oil Category (PC-11)

SAN RAMON, Calif.--(BUSINESS WIRE)-- Chevron Products Company, a Chevron U.S.A. Inc. division, maker of the Delo® brand of technologically advanced engine oils, lubricants and coolants, today announced the company has expanded its commitment to customer and market education by introducing an upgraded portion of its website. The newly expanded "Expert Knowledge" section will offer video and written material to address key market issues of interest to both its on- and off-highways customers. Some of the topics to be addressed on the site include Fuel Economy, Emissions Regulations and PC-11 - the new diesel engine oil category under development, slated for introduction in 2016.

"We currently hold over 250 customer-focused educational events per year," said Jim Gambill, Delo commercial and industrial brand manager, Chevron Lubricants. "While we will continue to meet with customers face-to-face, we see a clear value in bringing some of this content online. At Chevron, we have always believed that to be a true business partner, you must share your market expertise as well as provide customers with exceptional products. The updated site is just one way we continue to help our customers be successful in their businesses."

The site will be updated on a regular basis and will include insight from Chevron subject matter experts on best practices and important topics. Jim McGeehan, Chevron's global manager, heavy-duty diesel engine oil technology and the chairman of the ASTM heavy-duty engine oil classification panel, which is charged with setting limits and verifying testing for the development of API oil classifications, will be a regular contributor to the site, providing updates on the development of PC-11.

A Legacy of Lubricant Education

Chevron has a long history of educating the lubrication industry, the markets it serves and its customers about key technologies and issues. The now retired Lubrication Magazine, which was first published by Texaco and then Chevron, provided detailed technical insight, for over 95 years, into lubricant-related topics ranging from oil category changes to bio-diesel to hydraulics and oil analysis.

Each year, the company works with its family of marketers to host Delo-branded educational events around the country. These events tap into the market expertise and product knowledge of both Chevron and its lubricant marketers to help deliver bottom-line performance improvements to customers. Within the agriculture community, Chevron has hosted countless educational events at regional agriculture shows across the country to help these customers improve their businesses, so they can continue to put food on plates around the country.

On July 29, 1999, Chevron introduced the Delo Truck, a rolling ambassador for the Delo brand. Averaging over 40,000 miles a year, the truck has visited 49 states as well as Canada and Mexico. The current version of the Delo Truck has 19 learning stations - most with interactive displays. Visitors to the truck can explore various topics, including maximizing drain intervals and interpreting evolving OEM drain recommendations.

In 2004, Chevron held its first Construction Symposium, which brings together experts from top construction and mining companies to share their experiences and perspectives on key trends, issues and products. The goal of the program is to help develop creative practices for outstanding performance, profitability and success in the challenging construction and mining markets.

To further its educational efforts, in 2006, Chevron launched the Lubricants University site, which provides its marketers with online access to a wealth of training materials, courses and other lubricant-related educational content.

"Sharing our knowledge with our customers is an integral part of the value delivered by Chevron Lubricants and the Delo brand. Finding timely, new and relevant ways to reach our audiences is a critical part of our ongoing success," said Gambill.

Follow the Delo Brand

The Delo brand can be followed on various social media channels, including Facebook, YouTube, Twitter and Flickr.

Extended Service Protection - Chevron's Delo Product Family

Chevron's Delo product family includes engine oils, premium lubricants and extended life coolants that provide premium performance and bottom-line value for diesel powered vehicles that may demand extended service protection and drain capabilities.

The exceptional performance of Delo lubricants is a result of Chevron's proprietary ISOSYN™ Technology which combines premium base oils, high performance additives and Chevron formulating expertise to provide superb diesel engine parts protection - all at an outstanding value. ISOSYN Technology helps customers by providing extended service protection, maximizing engine durability, and minimizing operating costs.

All Delo products are covered under the Delo Warranty Plus program, which provides bumper-to-bumper protection against lubricant and coolant related failures as described in the Delo Warranty.

Delo products includes Delo® heavy duty motor oils, Delo® Extended Life Coolant, Delo® Extended Life Coolant/Antifreeze - Nitrite Free, Delo® Greases EP, Delo® Heavy Duty EP, Delo® Grease ESI, Delo® Synthetic Grease SF, Delo® Synthetic Transmission Fluid SAE 50, Delo® Gear Lubricants ESI® and Delo® Synthetic Gear Lubricant.

More information on Delo products and the Delo Truck can be found at:

About Chevron Products Company

Chevron Products Company is a division of an indirect, wholly owned subsidiary of the Chevron Corporation (NYS: CVX) headquartered in San Ramon, CA.

A full line of lubrication and coolant products are marketed through this organization. Select brands include Havoline®, Delo® and Havoline Xpress Lube®. Chevron U.S.A. Inc. owns patented technology in advanced lubricants products, new generation base oil technology and coolants.

For more information go to:


for Chevron Products Company
Chip Dehnert, 415-365-8533
Brent Tippen, 925-790-3938

KEYWORDS: United States North America California


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