athenahealth's Cloud-Based EHR and Practice Management Services Earn Top Rankings in 2012 KLAS Repor

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athenahealth's Cloud-Based EHR and Practice Management Services Earn Top Rankings in 2012 KLAS Report

Successful implementations and meaningful service enhancements help athenahealth outpace other HIT vendors; reinforce customer satisfaction and value of cloud-based services

WATERTOWN, Mass.--(BUSINESS WIRE)-- athenahealth, Inc. (NAS: ATHN) , a leading provider of cloud-based electronic health record (EHR), practice management, and care coordination services to medical groups and health systems, today announced that it has earned three #1, Best in KLAS rankings within the 2012 Best in KLAS Awards: Software & Services annual report. Standing out among other health care information technology (HIT) solutions in both the EHR and practice management categories, the following athenahealth cloud-based services have been recognized as #1, Best in KLAS:

  • athenaClinicals®, athenahealth's cloud-based EHR, is ranked #1 for physician practices with 1-10 physicians.

  • athenaCollector®, athenahealth's cloud-based practice management offering, is recognized as #1 within two market segments: physician practices with 1-10 and 11-75 physicians.


"In partnership with our clients, we are leading a monumental industry shift - away from software and the overall static approach to doing things," said Jonathan Bush, Chairman and CEO of athenahealth. "Ranking #1, Best-in-KLAS within the EHR and practice management categories reinforces the value that we bring to health care. We're proving that there's a better way to help health care work as it should; and through our cloud-based services, we're empowering clients to thrive in the face of industry change and pressure."

Derived solely from HIT customer feedback, these annual rankings are determined from product evaluations, confidential interviews, and thorough analysis of performance data over the past 12 months (November 2011 - November 2012). As noted in the 2012 Best in KLAS Awards: Software & Services report, 95 percent of customers surveyed indicated they would buy athenahealth's athenaClinicals service again, and 93 percent would buy athenaCollector practice management service again.

"Providers recognize the critical nature that vendors play in improving healthcare delivery," says Adam Gale, KLAS president. "Thus, a growing number of providers are weighing in on vendor performance. It speaks volumes that providers want to be heard and be counted. And vendors are listening."

As a cloud-based EHR and practice management services provider, athenahealth is uniquely positioned to meet the needs of organizations of all sizes, from solo physician practices to enterprise health care organizations. The scalability of the cloud and athenahealth's unique five-stage workflow methodology helps more than 38,000 provider users thrive in the face of industry change and pressure. In 2011, athenahealth led the industry in Meaningful Use attestation, with 85 percent of its eligible providers attesting to Stage 1 during the year.

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For more information on athenahealth's Best in KLAS EHR, please visit the athenaClinicals page. For more information on the Best in KLAS practice management offering, please visit the athenaCollector page.

About athenahealth

athenahealth, Inc. is a leading provider of cloud-based Best in KLAS electronic health record (EHR), practice management, and care coordination services to medical groups and health systems. athenahealth's mission is to be the most trusted service to medical care givers, helping them do well by doing the right thing. For more information, please visit www.athenahealth.com or call 888-652-8200.

About KLAS

KLAS is a research firm on a global mission to improve healthcare delivery by enabling providers to be heard and to be counted. Working with thousands of healthcare executives and clinicians, KLAS gathers data on software, services, medical equipment, and infrastructure systems to deliver timely reports, trends, and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving vendor performance. KLAS was founded in 1996, and their staff and advisory board members average 25 years of healthcare information technology experience. For more information, go to www.KLASresearch.com, email marketing@KLASresearch.com, or call 1-800-920-4109 to speak with a KLAS representative. Follow KLAS on Twitter @KLASresearch.

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Holly Spring
athenahealth, Inc. (Media)
hspring@athenahealth.com
781-888-8219
or
Dana Quattrochi
athenahealth, Inc. (Investors)
investorrelations@athenahealth.com
617-402-1329

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