Progressive Insurance Data Shows Parking-Related Claims Increase 36.5% on Black Friday

Progressive Insurance Data Shows Parking-Related Claims Increase 36.5% on Black Friday

Insurer offers advice for avoiding Black Friday fender benders

MAYFIELD VILLAGE, Ohio--(BUSINESS WIRE)-- With droves of deal-seeking shoppers flocking to stores the day after Thanksgiving, Black Friday can lead to crowded parking lots. According to claims data from Progressive Insurance, those full lots yield an increase in accidents that occur in parking situations. Claims range from fender benders to break-ins, and the numbers show a spike in driving mishaps on the popular shopping holiday:

Black Friday Infographic (Photo: Business Wire)
Black Friday Infographic (Photo: Business Wire)

Black Friday Infographic (Photo: Business Wire)

  • Parking-related claims increased 36.5% when compared to Fridays two weeks before and after Black Friday

    • The increase in Black Friday parking claims doubled from 2010 to 2011

  • Nearly 25% of Black Friday accident claims occurred in parking situations

  • Additional Black Friday claims included:

    • Rear-ending someone or getting rear-ended, accounting for 12.57% of claims

    • Hitting a parked car or having your parked car struck, totaling 11.13% of claims

    • Backing into another car or having your car backed into, accounting for 7.68% of claims

"Protecting your car can be as easy as parking it a little further back in the parking lot, away from the commotion of the store," said Maria Cashy, the claims customer service process leader at Progressive. "That extra one-hundred feet could save your car some serious damage. Of course if it's dark outside, park wherever you feel safest, like a well-lit area."

Cashy also suggested being extra vigilant as you drive around the crowded lots, using your eyes, ears and mirrors. If you have passengers in the car with you, ask them to help provide a view from an additional vantage point. Finally, drive slowly. This way, it's easier to avoid cars that are speeding, cutting across the lot or pulling out of parking spaces.

If you have an accident, report it to police and your insurer immediately, even if it seems minor. That way, you're protected in case the other party doesn't have insurance or files a claim. This is especially important if it's a hit and run, because in addition to helping you with your insurance claim, the police can access parking lot security cameras that might have caught the accident. In most instances, the damage will be covered through your Uninsured Motorist coverage or Collision coverage, assuming you've opted to get those coverages. If you've hit a parked car or other property, and can't find the owner, securely attach a note with your name and contact information to it, then notify the police and your insurer.

People who are insured by Progressive can file a claim by calling 1-800-PROGRESSIVE, online at or through the Progressive mobile app.

About Progressive

Celebrating its 75th anniversary in 2012, The Progressive Group of Insurance Companies (collectively, "Progressive Insurance") makes it easy to understand, buy, and use auto insurance. Progressive offers choices so consumers can reach it whenever, wherever, and however it's most convenient—online at, by phone at 1-800-PROGRESSIVE, on a mobile device or in-person with a local agent.

Progressive offers insurance for personal and commercial autos and trucks, motorcycles, boats, recreational vehicles, and homes. It's the fourth largest auto insurer in the country, the largest seller of motorcycle insurance, and a leader in commercial auto insurance. Progressive also offers car insurance online in Australia at

Founded in 1937, Progressive continues its long history of offering shopping tools and services that save customers time and money, like Name Your Price®, the Snapshot Discount®, and a concierge level of claims service.

The Common Shares of The Progressive Corporation, the Mayfield Village, Ohio-based holding company, trade publicly at (NYS: PGR) .

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Progressive PR
Steve Kaczynski, 440-395-1008

KEYWORDS: United States North America Ohio


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