Kohl's Department Stores to Hire More than 52,700 Associates This Holiday Season
Kohl's Department Stores to Hire More than 52,700 Associates This Holiday Season
Additional positions in stores, distribution centers and credit operations will help deliver exceptional service to customers throughout holiday months
MENOMONEE FALLS, Wis.--(BUSINESS WIRE)-- Kohl's Department Stores (NYSE: KSS) today announced it anticipates hiring more than 52,700 associates nationwide this holiday season, up more than 10 percent from last year to support our holiday business in stores and growth in e-commerce in 2012. Kohl's anticipates hiring an average of 41 associates per store, an increase of four percent over 2011, to provide shoppers with excellent customer service throughout the holiday season at its 1,146 stores in 49 states.* Further, the company anticipates hiring approximately 5,700 seasonal positions at distribution centers and more than 30 seasonal credit operations positions.
"In addition to our quality brands, great values and a convenient shopping experience, Kohl's is known for providing excellent customer service delivered by our dedicated associates," said John Worthington, Kohl's chief administrative officer. "That commitment to deliver on our customer promise to expect great things is especially important during the holiday season, and we are pleased to be hiring more than 52,700 associates across the country to help our customers and support our stores during this busy time."
Kohl's commitment to customers has been recognized by the National Retail Federation** for the past seven years on its list of retailers that offer the best customer service. Kohl's has ranked among the top retailers in the University of Michigan's*** customer satisfaction survey for 10 consecutive years.
Seasonal associates can work anywhere from a few hours to more than 20 hours per week. Typical store jobs include unloading trucks, freight processing, stocking and cash register duties. Hiring began this month, and most jobs will be filled by mid-November. Holiday positions are also being filled at the company's distribution centers, where hiring began in August. Associates working at distribution centers ensure Kohl's products get to the retail stores and into the hands of Kohls.com customers. Associates working in Kohl's credit operations perform a variety of jobs including assisting customers with Kohls.com orders.
Hiring levels at specific locations will vary depending on the business needs of each facility. For information about employment opportunities with Kohl's, please visit www.KohlsCareers.com.
Cautionary Statement Regarding Forward Looking Information
This press release contains "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995, including guidance on the Company's targeted sales and earnings. Kohl's intends forward-looking terminology such as "believes," "expects," "may," "will," "should," "anticipates," "plans," or similar expressions to identify forward-looking statements. Such statements are subject to certain risks and uncertainties, which could cause Kohl's actual results to differ materially from those anticipated by the forward-looking statements. These risks and uncertainties include, but are not limited to those described in Item 1A in Kohl's Annual Report on Form 10-K, which is expressly incorporated herein by reference, and other factors as may periodically be described in Kohl's filings with the SEC.
About Kohl's
Based in Menomonee Falls, Wis., Kohl's (NYS: KSS) is a family-focused, value-oriented specialty department store offering moderately priced, exclusive and national brand apparel, shoes, accessories, beauty and home products in an exciting shopping environment. With a commitment to environmental leadership, Kohl's operates 1,134 stores in 49 states. In support of the communities it serves, Kohl's has raised more than $208 million for children's initiatives nationwide through its Kohl's Cares® cause merchandise program, which operates under Kohl's Cares, LLC, a wholly-owned subsidiary of Kohl's Department Stores, Inc. For a list of store locations and information, or for the added convenience of shopping online, visit www.Kohls.com, or join the discussion on Facebook http://www.facebook.com/kohls or Twitter http://twitter.com/Kohls.
* Kohl's store count includes 12 new stores opening at the end of September.
**The NRF Foundation (NRFF) is the research and education arm of the National Retail Federation. A non-profit foundation created in 1981, the Foundation conducts industry research, develops education and workforce development programs, professional certification programs and promotes retailing as a career destination.
***The National Quality Research Center (NQRC) at the University of Michigan Business School is a research and teaching center focusing on the measurement of customer satisfaction and the study of its relationships to quality, customer retention, profitability and productivity for private and public sector organizations, for specific industries and for national economies.
Kohl's Department Stores
Vicki Shamion, 262-703-1464
Vicki.Shamion@Kohls.com
or
Jen Johnson, 262-703-5241
Jen.Johnson@Kohls.com
KEYWORDS: United States North America Wisconsin
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