Job Seekers: Don't Let HR Drop The Ball

job seeker HR frustration
job seeker HR frustration

By Donna Fuscaldo

Human resource departments across the country are dropping the ball, creating a "talent crisis" in finance, information technology, procurement and other business areas, according to a new report by The Hackett Group, the business advisory company.

Through its research The Hackett Group found that businesses say they are getting support from HR in managing employees less than 35 percent of the time on average and that HR is providing a full range of services only 13 percent or less of the time. The study looked at six areas of so-called talent management including workforce planning and succession; collaboration, retention, performance management, learning and development and recruiting and staffing.