Jobs That Won't Be Outsourced Anymore

outsourcing jobs
outsourcing jobs

Many U.S. workers at call centers have seen their jobs shipped overseas in recent years as companies sought cheap labor as a way to cut costs. Beyond lost jobs, the moves also resulted in complaints by consumers about having to deal with foreign-accented employees at call centers in far off places such as India or the Philippines.

But to the delight of job seekers and consumers alike, the trend of outsourcing customer service jobs overseas appears to be slowly reversing. Simple transactions which used to require human interaction, such as password changes and product orders, are quickly being automated.