Will Apple Crumble Just Like Those Before It?
The long-term performance of companies that have a large market share in the cell-phone market is not a strong one. A decade ago, Nokia (NYS: NOK) and Siemens (NYS: SI) topped the most-popular cell-phone lists, and today Siemens is out of the game while Nokia is a floundering company that's desperately trying to stay in the market. Motorola had its time in the sun, when its Razr spent a few years as the "it" cell phone. LG and Sony Ericsson had their day, and not long ago Research In Motion's BlackBerry was more commonly known as a CrackBerry because it was such an addictive device.
At the peak of their popularity, any of these companies seemed destined to dominate cell phones forever -- and in each case, the most profitable thing investors could have done is shorted their stock.
I'll leave when I want
The greatest challenge for any cell-phone maker is that switching costs are very low. Consumers can come and go as they please, and with technology changing rapidly in the cell-phone market, most consumers upgrade about every two years by design. Brand loyalty has been very low in the past, something that Apple has tried to change, but there's no guarantee that Apple will be able to keep a majority of its customers long-term.
For example, I am going to buy a new cell phone this fall to replace my current iPhone 4, which is getting old. Right now, I'm assuming that I'll upgrade to the iPhone 5 (or whatever they call it), but if form factor, interface, price, or any other number of factors isn't desirable, I could easily switch to a different phone. Samsung is now making phones that are just as good as, if not better than, the iPhone in many ways, and my only real deterrent would be the integration the iPhone has with my other devices. Since Google (NAS: GOOG) has the other dominant operating system and the cloud is growing, this isn't really the deterrent it was a year or two ago, and I could leave Apple if I really wanted to.
The cloud is expanding
Apple was one of the first to bring easy integration with the cloud to a broad number of devices. But that lead is slowly evaporating as other players in the cloud market step up their game.
Google is the biggest competition, since it has a larger share of mobile devices on its Android operating system. You can now store all of your music online with Google Play, documents can be stored and shared online with Google Docs, and things like calendars, contacts, and pictures are easily shared between your Google account and other devices. Since this is less proprietary, it is arguably easier.
Microsoft (NAS: MSFT) is also expanding its cloud presence with its new mobile and desktop operating systems. The company's early announcement of Windows Phone 8 indicated improved integration with other Microsoft products, although details were a bit sparse. Business users will probably be the target of these improvements, and integration with Windows 8 and cloud services helps Microsoft level the playing field a bit.
The bottom line here is that the cloud probably won't be a huge differentiator for Apple, meaning switching devices will be easier and easier as cloud services grow.
Innovation will be the key
What Apple has managed to do better than Nokia, Motorola, Sony Ericsson, and other cell-phone makers is innovate faster to maintain a lead in the market. This is Apple's calling card, but even one flop in the iPhone would change the company's fortunes. History tells us that eventually someone will surpass Apple -- something many think Samsung has already done.
I'm not suggesting that Apple will release a disappointing iPhone or that the company's sales or profits will suffer in the coming years, but investors need to be aware that this is one of the biggest risk to the company. No cell-phone maker has stood the test of time, so why is Apple any different?
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The article Will Apple Crumble Just Like Those Before It? originally appeared on Fool.com.Fool contributorTravis Hoiumis short Sony and manages an account that owns shares of Apple and Microsoft. You can follow Travis on Twitter at@FlushDrawFool, check out hispersonal stock holdings, or follow his CAPS picks atTMFFlushDraw.The Motley Fool owns shares of Google, Microsoft, and Apple.Motley Fool newsletter serviceshave recommended buying shares of Apple, Google, and Microsoft, creating a synthetic covered call position in Microsoft, and creating a bull call spread position in Apple. We Fools don't all hold the same opinions, but we all believe thatconsidering a diverse range of insightsmakes us better investors. Try any of our Foolish newsletter servicesfree for 30 days. The Motley Fool has adisclosure policy.
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