'Undercover Boss': Pretzel CEO In A Twist Over Working Conditions

Dan DiZio Undercover Boss pretzel
Dan DiZio Undercover Boss pretzel

We all lose touch at one time or another. Indeed, disconnect is a problem that plagues every workplace, given that the bosses can't truly know what's going on during the day-to-day grind -- as much as they might try. But for a chief executive who went from the bottom to the top, you'd hope he'd at least hold onto a memory of what the climb up was like.

That's what Dan DiZio, the co-founder and CEO of the Philly Pretzel Company, expected before his appearance on Friday's "Undercover Boss." "I thought that because I was a founder of the company, and that I had twisted pretzels, that I would never forget all that," he told AOL Jobs. "You don't want to become that CEO that's out of touch. But I lost perspective."