Bosses vs. Secretaries: Who Is Really More Essential?

As many administrative assistants know too well, so much of the work they perform day in and day out goes unrecognized. It was the awareness of that slight that gave rise to the first Secretaries' Day (now Administrative Professionals' Day) 60 years ago.

And if you don't think the work that office managers, receptionists and other support personnel perform is important, think again. A recent poll of Facebook and Twitter users found that nearly two-thirds (65.2 percent) felt their offices were more likely to fall apart without the presence of the office manager than without the boss (30.3 percent).