What To Do When You're In Over Your Head At Work

I'm a big fan of mistakes.

In business, as in life, mistakes are how we learn. As infants, we learned to walk by falling over. We acquired speech by speaking gobbledygook that eventually evolved into language. And yet, when we grow up, we often become strangely awkward about our missteps. It's no accident that almost all business books are about successes -- that's what we like to talk about. But it's the mistakes we learn from.