There's nothing like being shown the light. If you work in the blinds-and-drapery business, that should come with the territory. But on Friday's episode of "Undercover Boss," Chad Hallock, CEO of Budget Blinds, the country's largest window-covering franchisor, fought enlightenment as long as he could.
"I take it very personally when [my employee] starts disagreeing with the way corporate spends its advertising [money]," Hallock told the camera while defending a national advertising strategy for his company's 800 franchises. "I don't think I am defensive. I think I know what I am talking about. I've got incredible logic and rationale to support the decisions we make."