Disney Uses 'Electronic Whip' To Push Employee Performance

Disney World employee standards
Disney World employee standards

If it's the happiest place on Earth, then our standards may be a wee bit low.

Of course, when Disney refers to itself by its official tagline, it's alluding to the experience of paying customers who pass through the Disneyland and Disneyworld turnstiles en route to the carefree bliss experienced on rides like Space Mountain. And while all employees at Disney are instructed to maintain an outwardly sunny disposition, ear-to-ear smile and all, their true experience may be less than the grin implies, according to a new investigation from the Los Angeles Times.