Trade Secrets Of An Insurance Agent: 8 Things Insurance Companies Don't Want You To Know

In June 2006 I took a call center job that I thought would be just like all the rest: take some calls, placate some customers, sell people some things that they probably could do without. You know, the usual. But one week in, it became clear -- there was nothing usual about working in a call center of a major insurer. Especially this one.