Pioneer Trail: Zynga offers a week of freebies in thank you letter to fans
While he doesn't mention any specific performanceissues with the game aside from success in being able to "cut the load times in half", he did very clearly acknowledge that "there have been more issues in the game than you're used to, and for that, I sincerely apologize." And just to show how sorry he is, players now have a week's worth of daily freebies to look forward to!
You can see a copy of the official email for yourself below. (Click on the image if you need to make it bigger.) Add CommentFrom tomorrow, Saturday, September 10th through Saturday, September 17th, we'll be giving away a special present for every day you log into The Pioneer Trail, from horseshoes, to mystery crates... even the book of experience (which grants the holder a full level up!) We've also created a forum topic for discussion at forums.zynga.com. If you'd like to participate, I'll be reading! :)