Verizon Customer Service Rep Saves Caller's Life

Anyone who has ever made a call to a customer service rep knows that at times they can be beyond frustrating, and at other times they can seem like real lifesavers. This is a story about the latter, and should make you feel better about customer service in general.

Recently, a Verizon sales and service consultant noticed that a caller was having a medical emergency and calmly took the necessary steps to help save her life.