Getting Up on the Wrong Side of Bed Can Wreck Your Whole Work Day
When a day starts out bad, it just gets worse, according to a recent study that showed workers who get up on the wrong side of the bed pretty much stay on the wrong side of happy for the rest of the day.
The research, conducted by Steffanie Wilk, associate professor of management and human resources at Ohio State University's Fisher College of Business, studied telephone customer service representatives. It showed that employees' moods when they first arrived at work affected how they felt the rest of the day. Moods early in the day were linked to their perceptions of customers and to how they reacted to customers' moods.