Verizon Customer Reps Charges Daughter for Father's Service After He Died

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The four Verizon Wireless customer service reps, who insisted on charging a 24-year-old for her father's cell phone service, even after he died, get the most heartless employee of the week awards.

"Melissa" wasn't even aware of the bill until Verizon sent her a collection notice for $362.80. She had been knee deep in sorting out her father's estate, after he passed away in January, following a long, painful, expensive bout with cancer. Her father was unmarried at the time of his death, and Melissa was his only child. She had a lot on her plate.