Three Reasons On-Hold Music Is So Bad

Three reasons on-hold music sucks
Three reasons on-hold music sucks

On-hold music is to music as Velveeta is to cheese, but we never knew exactly why on-hold music sucks until recently investigated. It found that the culprits for bad on-hold music were purveyor inattention, inadequate tech, and crappy files.

Its article explained that most recorded music is not produced to sound good over telephone speakers, speakers that are programmed for the range of the human voice. Therefore, a good bass line for the Black Keys or the highest register of Mariah Carey could be swallowed whole by your telephone.