Awaiting Refund from TheAwesomeStore.com: Help Me, WalletPop!

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Q. I recently placed an order online at TheAwesomeStore.com, and I accidentally ended up with an order for two DVDs instead of one. The company notified me by email and I emailed back saying I made a mistake and only wanted one. I received only one in the mail, but was charged for two. I contacted the company by email about the error and have never been contacted back again. It's only about $25, but any help would be appreciated.
Leslie Baldwin