Consumers Complain 1-800-Flowers Stood Them Up on Valentine's Day

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If you're in the business of delivering flowers, Valentine's Day is easily your biggest day of the year, one you prepare for long in advance to ensure all your customers receive their flowers on time.

But judging from the dozens of complaints of non-delivery and unresponsive customer service on its Facebook page, 1-800-Flowers spoiled scores of Valentine's Day celebrations and may have forced some customers to spend a miserable night on the sofa.