How to Get Freebies When Your Flight Is Canceled

Whether it's because of a belching volcano or bellowing blizzard, you've got freebies coming to you when your flight is canceled. But you have to ask for them.

"Airlines are desperate right now for loyalty," said RLM PR founder and CEO Richard Laermer, a 2 million-mile flyer who writes about airline service. "They'll pretty much do anything so you don't hate them."