'Concierge Confidential': Confessions of a Luxury Concierge
St. Martin's Press
Michael Fazio was a personal assistant in Hollywood before serving as one of the top concierges in New York City's toniest hotels. Now, he serves some 20,000 condominiums and private clients. His new book, Concierge Confidential (written with Michael Malice), is a compendium of juicy stories about celebrities behaving badly, temper tantrums of the fabulously wealthy, and his victories in scoring seemingly unattainable prizes for his well-heeled clients. It also dishes about the tricks of the concierge trade. Jason Cochran caught up with him:
