Super Bowl Seats Fiasco: Lessons for Consumers

When we warned about scams targeting people headed for the Super Bowl, who knew that it would be the NFL that would end up being the target of so much anger when hundreds of ticket holders arrived and found out their seats didn't exist?

Consumer Ally partner Steve Noviello, consumer reporter for KDFW in Super Bowl host city Dallas, shared with us his look at what rights consumers have when the unexpected happens -- like going to a sporting even and finding out your seat is missing or having soup dumped in your lap at a restaurant.

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