Consumer Ally Scam Alert: Microsoft Is Not Calling You

People surfing the web - Microsoft
People surfing the web - Microsoft

People pretending to be Microsoft employees are calling homeowners and telling them their computer has a "serious virus." But to "fix" the problem, people are being told to pay a fee and give the caller remote access to their computer -- and, as a result, expose all their private data.

Better Business Bureau officials in Oregon, Washington and Alaska are warning residents about the calls.

Microsoft's website clearly states the Redmond, Wash.-based company does not send unsolicited emails or make unsolicited phone calls requesting personal or financial information.