AOL Jobs Week Resume Contest Winner: Liz Massi

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Liz Massi AOL Jobs Week Contest Winner
Liz Massi AOL Jobs Week Contest Winner

Location: Orlando, Fla.

Industry: Hotel/Hospitality

Job: Hospitality and Event Planning

Time Unemployed: 6 months

What do you want your potential employer to know about you?

I worked for Marriott for 24 years and due to the economic crisis, my position was eliminated. I had stellar annual reviews, loyal clients and a well trained and happy staff. I have excellent rapport building skills and my verbal and written communication skills are outstanding. I have old fashioned work ethics; I believe loyalty and work hard are the foundation of a good career.

After Marriott laid me off, I went to work for a small business that was rewarding but allowed no room for growth. I also went back to school and completed my AA, continuing on for my BA. I also became a mentor in a reading program for 2nd graders and recently began to substitute teach.




Summary

Return to hospitality and event planning. Utlize my 25+ years experience with a hotel company that recognizes loyalty and hard work.


Education/Certification

Valencia Community College Orlando, FL - 2010

  • AA General Studies – 3.9 GPA


Rutgers University Camden, NJ - 1978 – 1983

  • Major: English, Minor: Journalism


Professional Experience

Windermere Design/SweetSweets Windermere, FL -- 2009 – 2010

Assistant Manager (2/09-7/10)

  • Responsible for Social Media Marketing

  • Establish vendor relationships and ordering of product

  • Write press releases and advertisement for special events

  • Handle cash transactions and closing financial responsibilities for both retail shops.


Orlando Airport Marriott Orlando, FL -- 1984 – 2009

Director of Event Planning (3/93-1/09)

  • Achieved revenues and exceeded expectations of meeting planners

  • Above brand standard Event Satisfaction Survey scores

  • Handled all aspects of planning conferences

  • Lead an Event team of 9 and spearheaded opportunities for up-selling and menu development

  • Responsible for weekly and monthly forecasts

  • Involved in annual budget and marketing plan

  • Wrote banquet menus and holiday/wedding/culturally specific menu package


Received the following awards:

  • Manager of the Quarter 2005

  • Manager of the Quarter 2000

  • Manager of the Year 1998

  • Director of Catering of the year for Region 1994

  • Director of Catering of the year for Region 1992


Catering Sales Manger (11/91-3/93)

  • Booked local catering and handled all planning details

  • Coordinated group conferences. Consistently exceeded booking goals.

  • Sales Excellence Award for Outstanding Individual Achievement 1991.


Executive Meeting Manager (10/90-11/91)

  • Booked and handled details for groups of 25 rooms (peak) with catering attendance up to 50


Convention Service Manger (2/89-10/90)

  • Coordinated all aspects of group events.


Food and Beverage Cost Controller (8/86-2/89)

  • Responsible for inventories of food and beverage

  • Prepared month-end cost analysis

  • Prepared cost for outlet menus, banquet menus and all bars in beverage outlets.


Food and Beverage Assistant (7/84-8/86)

  • Handled a variety of duties supporting the Food and Beverage Department.


Hyatt Regency Grand Cypress Orlando, FL --1983- 1984

Cashier Supervisor

  • Lead department of 12 cashiers for all bars and restaurants

  • Handled check controls and banquet cash bars.


Skills

  • Proficient in Delphi, SFA, and Meeting Matrix

  • Experienced in Word, Power Point, and Excel


If you have a position or job lead for Liz, please contact her at about.me/LizMassi


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