Location: Orlando, Fla.
Job: Hospitality and Event Planning
Time Unemployed: 6 months
What do you want your potential employer to know about you?
I worked for Marriott for 24 years and due to the economic crisis, my position was eliminated. I had stellar annual reviews, loyal clients and a well trained and happy staff. I have excellent rapport building skills and my verbal and written communication skills are outstanding. I have old fashioned work ethics; I believe loyalty and work hard are the foundation of a good career.
After Marriott laid me off, I went to work for a small business that was rewarding but allowed no room for growth. I also went back to school and completed my AA, continuing on for my BA. I also became a mentor in a reading program for 2nd graders and recently began to substitute teach.
Return to hospitality and event planning. Utlize my 25+ years experience with a hotel company that recognizes loyalty and hard work.
Valencia Community College Orlando, FL - 2010
AA General Studies – 3.9 GPA
Rutgers University Camden, NJ - 1978 – 1983
Major: English, Minor: Journalism
Windermere Design/SweetSweets Windermere, FL -- 2009 – 2010
Assistant Manager (2/09-7/10)
Responsible for Social Media Marketing
Establish vendor relationships and ordering of product
Write press releases and advertisement for special events
Handle cash transactions and closing financial responsibilities for both retail shops.
Orlando Airport Marriott Orlando, FL -- 1984 – 2009
Director of Event Planning (3/93-1/09)
Achieved revenues and exceeded expectations of meeting planners
Above brand standard Event Satisfaction Survey scores
Handled all aspects of planning conferences
Lead an Event team of 9 and spearheaded opportunities for up-selling and menu development
Responsible for weekly and monthly forecasts
Involved in annual budget and marketing plan
Wrote banquet menus and holiday/wedding/culturally specific menu package
Received the following awards:
Manager of the Quarter 2005
Manager of the Quarter 2000
Manager of the Year 1998
Director of Catering of the year for Region 1994
Director of Catering of the year for Region 1992
Catering Sales Manger (11/91-3/93)
Booked local catering and handled all planning details
Coordinated group conferences. Consistently exceeded booking goals.
Sales Excellence Award for Outstanding Individual Achievement 1991.
Executive Meeting Manager (10/90-11/91)
Booked and handled details for groups of 25 rooms (peak) with catering attendance up to 50
Convention Service Manger (2/89-10/90)
Coordinated all aspects of group events.
Food and Beverage Cost Controller (8/86-2/89)
Responsible for inventories of food and beverage
Prepared month-end cost analysis
Prepared cost for outlet menus, banquet menus and all bars in beverage outlets.
Food and Beverage Assistant (7/84-8/86)
Handled a variety of duties supporting the Food and Beverage Department.
Hyatt Regency Grand Cypress Orlando, FL --1983- 1984
Lead department of 12 cashiers for all bars and restaurants
Handled check controls and banquet cash bars.
Proficient in Delphi, SFA, and Meeting Matrix
Experienced in Word, Power Point, and Excel
If you have a position or job lead for Liz, please contact her at about.me/LizMassi