AOL Jobs Week Resume Contest Winner: Alicia Patten


Location: Jacksonville, Fla.

Industry: Student

Time Unemployed: 6 months

What do you want your potential employer to know about you?

Results oriented team player with extensive experience in leadership, planning, and customer relation roles, seeking position that will broaden my horizons and prepare me with the knowledge necessary to be a productive addition to any organization.


Extensive experience in leadership, planning, banking, legal, customer relation and event coordinating.


Drew University

  • Bachelor's Degree in Behavioral Science, Spanish and Latin American Studies

Jacksonville University

  • Currently working on Master's Degree in Leadership and Organizational Development

Professional Experience

Drew University Alumni house

Alumni Special Events and Developmental Relations

(Excluding Summer Term)

  • Created program for events held by Drew University. (i.e. Tony Blair Lecture and Kofi Anan lecture)

  • Entered and edited data into specific program used by Drew University (Raiser's Edge);

  • Frequent use of Microsoft Excel

  • Edited and filed budget contracts

  • Provided seating, registry list, mailings, and ticket arrangement for events (Elie Wiesel, David Gergen, Richard Haas and Kofi Annan)

  • Arranged seating for trustees, alumni, faculty and other attendees

  • Assisted in planning and preparing for Scholarship Donor Luncheons

Strategic Experiential Group (SG)

Service Marketing, Special Events and Promotions Public Relations Firm


  • Supported event production and marketing efforts related to Agency's owned and operated properties (Bridgehampton Polo, Sundance Film Festival, MTV's Video Music Awards and Toronto Film Festival) and brand clients.

  • Assisted with event lists and promotion event recaps

  • Assisted with updating office files and assisting with administrative tasks and research

  • Assisted with various event production and general office tasks

  • Edited and reviewed event recaps from all markets and all events

  • Collated data for analysis as well as assisting Marketing and Event departments with current projects

  • Reviewed & edited local recaps from Field Managers and Ambassadors; Coordinate national program recaps

  • Compiled data for reporting (including photos and other POS)

  • Compiled data and provide preliminary learnings to SG management

  • Managed Event Calendars and assist in financial recapping

  • Stayed abreast of pop-culture trends in order to properly align talent to initiatives and provide insights and recommendations to SG management

  • Assisted with SG event production and execution as requested

Greenburgh Central 7 District, Board of Education

Reinhardt & Associates: Madison Approach Staffing

  • Answered phones; scheduled meetings and interviews with parents of children entering the Greenburgh school district; Filing; Computer use (Microsoft Excel, Word); Data Entry with the use of program administered by Greenburgh School District (WebEIM: a student data management system which covers all student enrollment and IEP Direct: a special education database for classified students)

  • Created and organized record of each incoming student within the school district

Washington Mutual Bank

High School Intern

  • Performed the duties of a bank teller; counted money in vaults

  • Assisted customers in organizing personal and business accounts

  • Involved in advertising new products and sales

  • Worked as concierge

Temporary Assignments

  • Bresnan Communications (Reinhardt & Association: Madison Approach Staffing)

  • Performed clerical duties: Sent company emails, mail distribution, answered phones, recorded and distributed voicemails to appropriate people and departments

  • Computer use (Microsoft Word, PowerPoint, Outlook, Excel)

Westchester County Board of Legislators

Classic Westchester Temp Agency

  • Performed clerical duties included but not limited to: answered phones, mail distribution, filing, data entry

  • Interacted with different party legislators (Republicans/ Democrats) on regular basis

  • Computer use (Microsoft Word/ PowerPoint, other programs designed by Westchester County for particular job)

Yonkers Department of Probation

Classic Westchester Temp Agency

  • Clerical duties such as: answered phones, sent out mailing, filing, data entry

  • Scheduled meetings between probation officers and probationers

  • Interacted with parties in both family and criminal court on regular basis

  • Entered data into specific program used by probation department

  • Advertised programs and events being held by Westchester County

Volunteer Opportunities

  • Greenburgh Public Library -- Performed duties of a "page": Advertised events held by Greenburgh, stocked books in appropriate sections, assisted with after school events

  • The Lighthouse -- Vision Impaired: Tested the strength of eye ware to distribute to customers

  • Ann & Andy's Day Care: Supervised children between the ages of 2-4years

  • Greenburgh Town Hall: Prepared contracts for local contractors

  • Children's Village: Tutored and Mentored at-risk boys between the ages of 5-18 years


Proficient use of Microsoft Word, Microsoft PowerPoint, and Excel; Intermediate command of Microsoft Access; Proficient in Visual Banker; Proficient in Raiser's Edge; Effective communication skills; Limited conversational Spanish; Excellent customer service; Strong writing skills; Works well with others; Self-starter.

Leadership and Membership
  • Drew Uganda Initiative (Civil Engagement Project: Uganda, Africa)(5/2009- 06/ 2009), (5/2010-06/2010)

  • Young Scholars Award

  • Dean's list, Drew University

  • Outstanding Achievement in Spanish Award;

  • Certificate of Invitation to National Student Leadership Conference

  • The National Scholars' Honor Society

  • Mathematical Modeling at Mercy College Program

  • Awarded Best Performing Arts Program for establishing the Drew University Step Team

  • Nominated as Co-Chair of Pan African Organization at Drew University (KUUMBA)

If you have a job lead for Alicia, please contact her at

Originally published