AOL Jobs Week Resume Winner: Shannon McKinney
Location: Chicago, IL
Industry: Hospitality
Job: Sales Manager; Event Manager; Corp Meeting Planner, Hotel Operations, Admissions Manager, Human Resources Manager.
Time Unemployed: 6 months
What do you want your potential employer to know about you?
With over 10 years of sales/event and operations experience, I am still passionate about making an impact in the role I obtain. I have consistently exceeded my sales goals in my past positions as a direct result of proactive soliciting and prospecting tasks. I have always been acknowledged by my leaders for my excellent client relationships. My core value of under-promise/over-deliver and quick follow-up has always helped me overcome challenging situations. The organizational, negotiating and strategic skills I have enhanced throughout my career will allow me to leverage new challenging roles.
Objective
Possess excellent relationship/rapport building, soliciting and negotiating skills. Seeking a sales or event management role in which strategic business development skills can be leveraged to achieve fiscal objectives.
Education
Iowa State University
BA Sp. Communications
Professional Experience
BUSINESS TRAVEL SALES MANAGER 01/2010 – 08/2010
Marriott Medical District, Chicago, IL
Exceeded revenue sales goals by 141% year to date
Managed and serviced 100+ global & local accounts<
Achieved 110 monthly documented sales prospect; solicitation & outside calls
Recognized for monthly Star Award for sales excellence
Experienced in strategic, proactive sales approach
OFFICE OPERATIONS SUPERVISOR OF ADMINISTRATION 03/2009 – 11/2009
US Census Bureau, Chicago, IL
Supervised 15 administrative recruiting clerks who completed employee data
Processed weekly payroll for 600 employees and resolved 100+ payroll issues
Interviewed, hired & trained candidates for field positions
Prepared daily reports, schedules and all HR responsibilities, complaints and issues
ACCOUNT CONSULTANT 05/2008 – 01/2009
Danielle Ashley Communications (Advertising, PR), Chicago, IL
Managed retail accounts to enhance market and brand positioning
Assisted in new business development strategy and solicitation
Wrote press releases, media alerts, proposals, marketing plans and copy
Oversaw all aspects of client's media campaigns: strategy, client pitch, proposals, creative, and budgeting
Managed and executed logistical details for client events
BUSINESS TRAVEL SALES MANAGER 03/2006 – 01/2008
The Drake Hotel, Chicago, IL
Exceeded revenue sales goals for 2007 by 115%
Exceeded revenue sales goals for 2006 by 127%
Realized $80K in extended stay and project business for 2007
Contracted, managed and serviced 100 Hilton national & local accounts
Impacted market share through agency visits, promotions and appointments<
Served as Hilton national liaison for Compass Group RFP 2007 Roll-out<
Received "Sales Excellence" quarterly recognition, 2006-2007
GROUP SALES MANAGER 11/2005 – 03/2006
Doubletree Oakbrook, Oakbrook, IL
Achieved 87% of sales revenue goals year to date 2006
Contracted, managed, and solicited Corporate accounts
Appointed Interim Manager of Sports & Association accounts
Maintained weekly appointments and solicitation calls
SENIOR SALES< MANAGER 11/2004 – 05/2005
Holiday Inn Brentwood/Bel-Air, Los Angeles, CA
Achieved 103% of sales goals for Individual Travel & Sports accounts year to date
Increased new corporate accounts by 30% by proactive solicitation
I Secured first ever two-year agreement with UCLA
I Averaged 100 solicitation and sales calls weekly
I Facilitated managerial training for account-based sales tracking system (STS)
SENIOR SALES MANAGER 06/1999 – 01/2004
Chicago Marriott Downtown, Chicago, IL
Achieved $1.6M of sales goals through solicitation and management of Association, Sports, Educational and Government accounts in 2003
Increased athletic room nights by 12% in 2003
Executed all contract and client event-planning phase details
Solicited, corresponded, and tracked 75+ accounts per month<
Recognized by Marriott National Group Sales office as "best in Midwest region" for timely responses to clients
Appointed key collaborator for multi-hotel business strategy development team
Tailored creative proposals, event planning and engaged total hotel in client site visits
Midwest Sales Team of the Year, 2002
EXECUTIVE MEETING MANAGER 09/1997 – 06/1999
Chicago Marriott Downtown, Chicago, IL
Achieved 105% of sales goals for 1999
Contracted and managed Corporate, Association, and Sports accounts
Utilized comprehensive sales approach resulting in successful contracts at the point of single telephone call
Executed all contract and client event-planning phase details
Delegated client needs to various operations departments
CATERING SALES ASSOCIATE 06/1994 – 12/1995
Chicago Marriott Downtown, Chicago, IL
Contracted high volume local & citywide convention affiliate accounts
Executed contract and event-planning phase details
Serviced clients upon arrival and managed meeting logistics
Exceeded monthly and annual revenue goals
ADDITIONAL EXPERIENCE: CHICAGO MARRIOTT DOWNTOWN, CHICAGO, IL
01/1994 – 06/1994: EXECUTIVE MEETING COORDINATOR
06/1993 - 01/1994: CONVENTION FLOOR SUPERVISOR
06/1991-06/1993: FRONT DESK SUPERVISOR VIP COORDINATOR
Skills
Proactive sales, negotiating, contract knowledge, proposal writing,closing, market analysis, solicting and follow-up. Office Suite (Word, Excel,Powerpoint). Delphi,PMS, Hotellience Report.
If you have a job lead for Shannon, please contact her at: about.me/shannonMcKinney.