AOL Jobs Week Resume Winner: Shannon McKinney

Location: Chicago, IL

Industry: Hospitality

Job: Sales Manager; Event Manager; Corp Meeting Planner, Hotel Operations, Admissions Manager, Human Resources Manager.

Time Unemployed: 6 months

What do you want your potential employer to know about you?

With over 10 years of sales/event and operations experience, I am still passionate about making an impact in the role I obtain. I have consistently exceeded my sales goals in my past positions as a direct result of proactive soliciting and prospecting tasks. I have always been acknowledged by my leaders for my excellent client relationships. My core value of under-promise/over-deliver and quick follow-up has always helped me overcome challenging situations. The organizational, negotiating and strategic skills I have enhanced throughout my career will allow me to leverage new challenging roles.



Objective

Possess excellent relationship/rapport building, soliciting and negotiating skills. Seeking a sales or event management role in which strategic business development skills can be leveraged to achieve fiscal objectives.


Education

Iowa State University

  • BA Sp. Communications


Professional Experience

BUSINESS TRAVEL SALES MANAGER 01/2010 – 08/2010

Marriott Medical District, Chicago, IL

  • Exceeded revenue sales goals by 141% year to date

  • Managed and serviced 100+ global & local accounts<

  • Achieved 110 monthly documented sales prospect; solicitation & outside calls

  • Recognized for monthly Star Award for sales excellence

  • Experienced in strategic, proactive sales approach


OFFICE OPERATIONS SUPERVISOR OF ADMINISTRATION 03/2009 – 11/2009

US Census Bureau, Chicago, IL

  • Supervised 15 administrative recruiting clerks who completed employee data

  • Processed weekly payroll for 600 employees and resolved 100+ payroll issues

  • Interviewed, hired & trained candidates for field positions

  • Prepared daily reports, schedules and all HR responsibilities, complaints and issues


ACCOUNT CONSULTANT 05/2008 – 01/2009

Danielle Ashley Communications (Advertising, PR), Chicago, IL

  • Managed retail accounts to enhance market and brand positioning

  • Assisted in new business development strategy and solicitation

  • Wrote press releases, media alerts, proposals, marketing plans and copy

  • Oversaw all aspects of client's media campaigns: strategy, client pitch, proposals, creative, and budgeting

  • Managed and executed logistical details for client events


BUSINESS TRAVEL SALES MANAGER 03/2006 – 01/2008

The Drake Hotel, Chicago, IL

  • Exceeded revenue sales goals for 2007 by 115%

  • Exceeded revenue sales goals for 2006 by 127%

  • Realized $80K in extended stay and project business for 2007

  • Contracted, managed and serviced 100 Hilton national & local accounts

  • Impacted market share through agency visits, promotions and appointments<

  • Served as Hilton national liaison for Compass Group RFP 2007 Roll-out<

  • Received "Sales Excellence" quarterly recognition, 2006-2007


GROUP SALES MANAGER 11/2005 – 03/2006

Doubletree Oakbrook, Oakbrook, IL

  • Achieved 87% of sales revenue goals year to date 2006

  • Contracted, managed, and solicited Corporate accounts

  • Appointed Interim Manager of Sports & Association accounts

  • Maintained weekly appointments and solicitation calls


SENIOR SALES< MANAGER 11/2004 – 05/2005

Holiday Inn Brentwood/Bel-Air, Los Angeles, CA

  • Achieved 103% of sales goals for Individual Travel & Sports accounts year to date

  • Increased new corporate accounts by 30% by proactive solicitation

  • I Secured first ever two-year agreement with UCLA

  • I Averaged 100 solicitation and sales calls weekly

  • I Facilitated managerial training for account-based sales tracking system (STS)


SENIOR SALES MANAGER 06/1999 – 01/2004

Chicago Marriott Downtown, Chicago, IL

  • Achieved $1.6M of sales goals through solicitation and management of Association, Sports, Educational and Government accounts in 2003

  • Increased athletic room nights by 12% in 2003

  • Executed all contract and client event-planning phase details

  • Solicited, corresponded, and tracked 75+ accounts per month<

  • Recognized by Marriott National Group Sales office as "best in Midwest region" for timely responses to clients

  • Appointed key collaborator for multi-hotel business strategy development team

  • Tailored creative proposals, event planning and engaged total hotel in client site visits

  • Midwest Sales Team of the Year, 2002


EXECUTIVE MEETING MANAGER 09/1997 – 06/1999

Chicago Marriott Downtown, Chicago, IL

  • Achieved 105% of sales goals for 1999

  • Contracted and managed Corporate, Association, and Sports accounts

  • Utilized comprehensive sales approach resulting in successful contracts at the point of single telephone call

  • Executed all contract and client event-planning phase details

  • Delegated client needs to various operations departments


CATERING SALES ASSOCIATE 06/1994 – 12/1995

Chicago Marriott Downtown, Chicago, IL

  • Contracted high volume local & citywide convention affiliate accounts

  • Executed contract and event-planning phase details

  • Serviced clients upon arrival and managed meeting logistics

  • Exceeded monthly and annual revenue goals


ADDITIONAL EXPERIENCE: CHICAGO MARRIOTT DOWNTOWN, CHICAGO, IL

  • 01/1994 – 06/1994: EXECUTIVE MEETING COORDINATOR

  • 06/1993 - 01/1994: CONVENTION FLOOR SUPERVISOR

  • 06/1991-06/1993: FRONT DESK SUPERVISOR VIP COORDINATOR


Skills

Proactive sales, negotiating, contract knowledge, proposal writing,closing, market analysis, solicting and follow-up. Office Suite (Word, Excel,Powerpoint). Delphi,PMS, Hotellience Report.


If you have a job lead for Shannon, please contact her at: about.me/shannonMcKinney.